He paid for VW roadside assistance but there was none
After a months-long battle with Volkswagen Australia, a CHOICE member says he still hasn’t received what he paid for.
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The ACCC wants your thoughts on the supermarkets
The regulator has launched its inquiry into the supermarket sector and invited customers and suppliers to weigh in.
Scam victim loses $100K to Commonwealth Bank fake website: ‘It all looked so real’
Jake thought he’d been careful, but a convincing investment scam cost him plenty.
Romance scam warning: Why love and money don’t mix
Australians lost $40 million to romance scams last year, usually after connecting on a dating site or social media.
Court confirms Youpla lied about being Aboriginal-owned
First Nations advocacy groups welcome the ruling, saying it sets an important precedent.
Complaints about insurance have never been higher
The 2022 floods inquiry highlights how often insurers fail in their obligations to customers.
CHOICE calls out tricky supermarket pricing
In our submission to the government’s supermarket pricing inquiry, we recommend a better way forward for consumers.
The term deposit trap that could be costing you thousands
The interest rate you’re earning on your term deposit may plummet if you don’t take action before it matures.
Did the banking royal commission change anything?
One of the key recommendations will see bank executives held to account, and it’s finally set to take effect.
Youpla victims finally get some relief
Almost two years on from the collapse of the funeral insurance operator, affected First Nations people get some justice.