Airbnb to refund $15m after charging Australians in US dollars
If you’re due a refund beware of scam callers offering to help and request compensation through your Airbnb account only.
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Shonky business practices on the rise
A new government survey shows a significant drop in businesses’ knowledge of consumer law obligations.
Chances your flight will leave on time these holidays? About 50/50
A new CHOICE survey reveals airlines continue to let customers down as the peak travel season gets underway.
Fire and flame: Does fire insurance cover you?
There is no standard definition for fire insurance in home and contents insurance.
Consumer groups issue blueprint to force Meta and Google to do more on scams
CHOICE joins global statement, as own data shows 9 out of 10 Australians think tech giants must do more to protect consumers.
Coles caught red-handed raising ‘locked’ prices
Thousands of customers to be refunded following CHOICE’s complaint to the ACCC, plus we list the affected products.
Predatory advertising targets financially vulnerable Australians
Australians struggling to make ends meet are being segmented into categories such as ‘struggleville’ and ‘slender meanz’.
1.6 million women subject to economic abuse by partners
Recent data from the Australian Bureau of Statistics shows that financial abuse is widespread and takes many forms.
How one TikToker took on the real estate industry
The founder of ‘Shit Rentals’ is exposing the worst agents and landlords and giving tenants a voice.
New anti-scams code targets banks, telcos and digital platforms
The government has begun consulting on an industry-wide approach to stopping the onslaught of scams.