This pensioner lost everything when his bank accounts were hacked
The scammer posed as a member of WA’s Cyber Security Unit, and banks didn’t detect the scam or recover the funds.
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Proposed buy now, pay later reforms a partial solution
A coalition of advocates say draft legislation should do more to protect consumers.
No-grounds evictions taking a heavy toll on renters
A new report from Tenants’ Union NSW outlines the emotional, psychological, and social impacts of being told to move out.
Bank branch closures and disappearing cash is making life harder for many
Being forced to go digital is causing problems for older Australians and First Nations communities.
Is it the beginning of the end for rent bidding?
Proposed reforms in Queensland could prohibit anyone from offering or asking for more than the advertised rent.
Shonky winner Bloomex fined $1 million for misleading customers
The prominent online florist manipulated star ratings, launched fake promotions and added sneaky charges before checkout.
Social media scam losses go from bad to worse
Criminals lurking on popular platforms took $95 million last year, up 249% since 2020.
Australians want AI regulation, but the government is falling short
New CHOICE research for World Consumer Rights Day says we want more than the bare minimum.
New rules coming for buy now, pay later products
Draft legislation announced to rein in BNPL providers, but does it go far enough?
He paid for VW roadside assistance but there was none
After a months-long battle with Volkswagen Australia, a CHOICE member says he still hasn’t received what he paid for.