Bunnings facial recognition program ruled illegal
In a case exposed by CHOICE, the privacy commissioner has found the business breached the Privacy Act.
Article news
Real estate agency doxxes tenant after negative review
In a case that ended up with the OAIC, a real estate agency published a renter’s personal information in an act of retaliation.
Consumers trust energy retailers less than supermarkets and banks
They also think energy retailers offer worse value for money than supermarkets, with many struggling with unexpectedly high bills.
Health funds are charging single parents more to insure their kids
Two-parent families can often add their kids to their health insurance policy for free, but single parents may pay double.
Disgraceful sales tactics land Optus in court
The telco giant’s commission-driven sales blitz targeted remote First Nations communities and people with mental disabilities.
The trouble with insurance comparison sites
And why CHOICE insurance reviews are more likely to help you find the best product at the best price.
Report shows how insurers failed homeowners after the 2022 floods
Claims were knocked back on flimsy grounds, temporary accommodations fell short, and policyholders were mistreated.
Harvey Norman’s credit card deal through Latitude Finance misled consumers
A recent ASIC win highlights misleading interest-free offers.
Government vows to ban unfair business practices
Dodgy tactics like subscription traps, dynamic pricing and pre-selecting extras at checkout could soon be illegal.
Government signals it’s willing to ban debit card surcharges
Card payment costs are all over the shop, and they’re often not disclosed until it’s too late.