Koala vs Ikea for mattresses


Where's the best place to buy your mattress?

Soft sell


Ikea and Koala both sell affordable mattresses ranging in price from a few hundred dollars to just over $1000. 

But which company offers the best service when it comes to delivery, trial periods, returns and warranties?

Buying from Ikea vs buying from Koala

Choosing where to buy can be just as important as choosing what to buy. Ikea and Koala have different levels of service when it comes to delivery, trial periods, returns and warranties.

Ikea mattresses Koala mattresses
Many models to choose from Only one model available
You can try out the mattress in an Ikea store You can't try out the mattress unless you live near the Koala warehouse in Sydney
You need to pick up your mattress yourself or pay for delivery (fees depend on location) Free delivery Australia-wide
365 day trial period 120 day trial period
If you change your mind there's no exchange fee, although you'll need to pay a pickup fee to have the mattress returned (fees depend on location) If you change your mind there's no exchange fee and no pickup fee if you live in a metro area (fees for rural areas depend on location)
25 year warranty 10 year warranty

Which is best for shoppers?

As far as shopping experiences go, Ikea has a much more consumer-friendly model. Why?

  • The free trial period is three times longer than Koala's.
  • The warranty lasts a whopping 25 years.
  • Ikea has a number of stores around Australia, so you can try each mattress in store before entering the free trial period. This is an easy opportunity to quickly find models that don't feel right, before committing to buy.
  • There are more models to chose from.

However, bear in mind that:

  • Ikea does not have free delivery, or pickup if you want to exchange the mattress.
  • You are only eligible for one exchange under the free trial period (so choose wisely).

And which mattress is best?

Of course, how the mattress performs is still an extremely important part of the buying decision! We review the following Koala and Ikea mattresses in our latest mattress test:

Koala mattress

03 1 of 1

$1050

Build: Foam

Claimed firmness: Medium

Thickness: 22cm

Weight: 27kg

Number of layers: 6


Ikea Hidrasund

03 1 of 1

$699

Build: Pocket spring

Claimed firmness: Medium-firm

Thickness: 35cm

Weight: 51kg

Number of layers: 13


Ikea Morgedal

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$649

Build: Foam

Claimed firmness: Firm

Thickness: 18cm

Weight: 28kg

Number of layers: 6


Ikea Hokkåsen

03 1 of 1

$599

Build: Pocket spring

Claimed firmness: Medium-firm

Thickness: 30cm

Weight: 36kg

Number of layers: 9


Ikea Hövåg

03 1 of 1

$349

Build: Pocket spring

Claimed firmness: Medium-firm

Thickness: 23cm

Weight: 24kg

Number of layers: 9




We recommend three of these five mattresses. Sign up to CHOICE to see our full mattress review and find out which ones we rate.

Our full review covers these and many more mattresses from brands including Sealy, SleepMaker, Snooze, Ecosa and more.

Our test results will tell you:

  • Whether the actual firmness lives up to the manufacturer's claim
  • How much the mattress moves when your bedmate turns over
  • How the comfort level compares for men and women
  • How well the mattress will hold up after eight years of simulated use
  • How warm it gets
  • How well it repels sweat
  • Whether it smells like chemicals when you first buy it
  • Good and bad points

Shouldn't I spend big on a mattress?

Koala and Ikea have some of the cheapest mattresses that we review. But despite the wide price range for mattresses ($349–$6000 in our latest test), many are more similar than you think.

Our tests and investigations have found that a higher price tag on a mattress doesn't necessarily mean higher quality. In fact, that higher price tag is often nothing more than a big mark-up from greedy retailers. Read more in our mattress pricing investigation.


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