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Koala vs Ikea – which mattress should you get?

We compare price, range, firmness, warranty, delivery and exchange options. 

IKEA vs koala mattresses
Last updated: 25 June 2020

Ikea and Koala both sell mattresses at the more affordable end of the price range, ranging in cost from a few hundred dollars to just over $1000.

But choosing where to buy can be just as important as choosing what to buy. Ikea and Koala have different levels of service when it comes to delivery, trial periods, returns and warranties.

Buying from Ikea vs buying from Koala
Ikea mattress Koala mattress
Many models to choose from Only one model available
You can try out the mattress in an Ikea store You can't try out the mattress unless you live near the Koala warehouse in Sydney
You need to pick up your mattress yourself or pay for delivery (fees depend on location) Free delivery Australia-wide
365-day trial period 120-day trial period
If you change your mind there's no exchange fee, although you'll need to pay a pickup fee to have the mattress returned (fees depend on location) If you change your mind there's no exchange fee and no pickup fee if you live in a metro area (fees for rural areas depend on location)
25-year warranty 10-year warranty

Which is best for shoppers?

As far as shopping experiences go, Ikea has a much more consumer-friendly model. Why?

  • The free trial period is three times longer than Koala's.
  • The warranty lasts a whopping 25 years.
  • Ikea has a number of stores around Australia, so you can try each mattress in store before entering the free trial period. This is an easy opportunity to quickly find models that don't feel right, before committing to buy.
  • There are more models to chose from at varying price points.

But bear in mind that:

  • Ikea doesn't have free delivery, and they don't pick up if you want to exchange the mattress.
  • You can't get a refund during the free trial period. You can only exchange your mattress for another Ikea model.
  • You're only eligible for one exchange under the free trial period (so choose wisely).

And which mattress is best?

Of course, how the mattress performs is still an extremely important part of the buying decision. You'll find CHOICE Expert Scores, as well as comfort scores for when the mattress is brand new and then after eight years of use, for the following Koala and Ikea mattresses in our latest mattress review.

koala-mattress_1

Koala mattress

  • Cost: $1050
  • Build: Foam
  • Claimed firmness: Medium
  • Thickness: 22cm
  • Weight: 27kg
  • Number of layers: 6
ikea-fillan_2

Ikea Fillan

  • Cost: $699
  • Build: Pocket spring
  • Claimed firmness: Firm
  • Thickness: 27cm
  • Weight: 39kg
  • Number of layers: 10
ikea-hidrasund_1

Ikea Hidrasund

  • Cost: $699
  • Build: Pocket spring
  • Claimed firmness: Medium-firm
  • Thickness: 35cm
  • Weight: 51kg
  • Number of layers: 13
ikea-hokksen_1

Ikea Hokkåsen

  • Cost: $599
  • Build: Pocket spring
  • Claimed firmness: Medium-firm
  • Thickness: 30cm
  • Weight: 36kg
  • Number of layers: 9
ikea-hvg_1

Ikea Hövåg

  • Cost: $349
  • Build: Pocket spring
  • Claimed firmness: Medium-firm
  • Thickness: 23cm
  • Weight: 24kg
  • Number of layers: 9
ikea-hyllestad-firm_1

Ikea Hyllestad

  • Cost: $599
  • Build: Pocket spring
  • Claimed firmness: Firm
  • Thickness: 29cm
  • Weight: 37kg
  • Number of layers: 10
ikea-morgedal_1

Ikea Morgedal

  • Cost: $649
  • Build: Foam
  • Claimed firmness: Firm
  • Thickness: 18cm
  • Weight: 28kg
  • Number of layers: 6

We recommend five of these seven mattresses. Sign up to CHOICE to see our full mattress review and find out which ones we rate.

Our full review covers these and many more mattresses from brands including Sealy, SleepMaker, Snooze, Ecosa and more.

Common questions about Ikea and Koala mattresses

Do Ikea mattresses come in a box?

No, though cardboard is used to pack, reinforce and protect the mattresses. Then they're wrapped in plastic.

Do Ikea mattresses match standard Australian sizes?

Ikea is one of a handful of companies in our test that sells mattresses all over the world. However, there's no global size standards and the queen mattress doesn't even exist in Europe and the UK. So people often ask if the queen mattresses Ikea sells in Australia are the right size and the answer is yes – well, almost.

Queen mattresses are 203cm long and 153cm wide while thickness varies between models. Ikea 'queen' mattresses are 203cm long by 152cm wide according to the sizing chart. The single centimetre of difference is unlikely to affect placement on mattresses bases or the fit for sheets, electric blankets, mattress protectors and so on. There's a small chance that sheets may feel marginally loose if you prefer an ultra-snug fit.

Can I wash the mattress cover?

Yes. The Koala's removable cover is machine-safe. You can also wash the cover on an Ikea mattress if it can be removed.

Can I roll up my mattress before returning it?

No. Ikea mattresses don't roll up at all and you can't roll up the Koala either once it's out of the box, unless you have access to a factory and some heavy machinery. Even then we wouldn't recommend it.

Is a good mattress expensive?

Koala and Ikea have some of the cheapest mattresses that we review. But despite the wide price range for mattresses ($300–$6000 in our latest test), many are more similar than you think.

Our tests and investigations have found that a higher price tag on a mattress doesn't necessarily mean higher quality. In fact, that higher price tag is often nothing more than a big mark-up from greedy retailers.

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