Your pets are part of your family, but don’t expect their health insurance to be as generous as it is with human family members. Our buying guide answers the questions:
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CHOICE bites pet insurers
Distraught pet owner Robyn Bersten told CHOICE she was forced to pay premiums for the remainder of the policy period on her Medibank Private pet insurance, even though her dog Beau had died.
It would be pretty outrageous if you had to keep paying premiums on your relative’s health insurance after they died. But in a turn of events, Medibank has now agreed to refund Robyn's premiums and Petsure, the policy administrator, has announced they will cease the practice of charging consumers premiums for their deceased pets from July 1 2014.
The overall score is made up of coverage for events, waiting periods and recurring conditions (33%), policy co-payments (33%) and annual benefits (33%). A score is also provided for routine care where applicable but this is not added to the overall score.
Premiums are usually dependent on the age, species and breed. We’ve given indicative prices for a couple of three- and eight-year-old pets in our comparative tables, but check with the insurer for the latest quote for your pet.
Statistics for the number of disputes forwarded to the Financial Ombudsman Service are shown but these are not added to the overall score.
The following brands were included in our pet insurance comparison:
Bow Wow Meow
Guide Dogs Australia
HCF Pet Insurance
Medibank Pet Insurance
Pet Insurance Australia
Prime Pet Insurance
Real Pet Insurance
Woolworths Pet Insurance
Read on to discover our pointers on buying pet insurance. For more on other types of insurance, head to our Money section.
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