Caravan industry says Aussie caravans are ‘best in class’, despite complaints
Ongoing reports suggest major faults and failures, but the caravan industry stands by its products.
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Price gouging: COVID-19 rapid antigen test prices soar
Stronger protections needed for consumers as some businesses take advantage of demand for ‘RAT’ kits.
Regional bank branch closures affect marginalised Australians
A total of 575 bank branches closed between 2017 and 2021, leaving many customers in the lurch.
‘An incredible difference’ – here are the top CHOICE wins of 2021
From kissing goodbye to bank marketing in schools to protecting renters from insurance ‘robodebt’, it’s been a year of big wins.
Chemist Warehouse Black Friday sale prices not so hot
Prices on three items were significantly higher during the sale than before or after.
Theracare Home called out for misleading sales tactics
An 80-year-old woman who was cold-called by the business thought she had agreed to a health assessment, but it turned out to be a sales visit.
ACCC report finds funeral industry still falling short
In the wake of a long-running CHOICE investigation, the marketplace regulator puts funeral operators on notice.
Zurich insurance claim denial overturned by AFCA
More than a year after lodging her trauma insurance claim, a woman fighting ovarian cancer finally got her benefit.
Investment apps targeting first-time traders
ASIC warns rookie investors to beware the social media hype.