JB Hi-Fi, Harvey Norman, The Good Guys pushing extended warranties on consumers
Our 2022 mystery shop of Harvey Norman, JB Hi-Fi and The Good Guys revealed most salespeople are getting it wrong.
Article investigation
First Nations people missing tens of millions in super
Reforms needed to ensure people in remote communities can access money that is rightfully theirs.
‘People are being put in incredible danger’: Essential services failing to protect privacy
Family violence perpetrators are gaining access to private details that endanger victim/survivors.
The basic check banks aren’t doing to prevent scams
Account name matching has prevented thousands of scams in other countries, but Australian banks have yet to get on board.
Backroom deals in strata insurance and how they’re costing you
Long-standing conflicts of interest can have a big impact on premiums.
Melbourne-based pharmaceutical company’s bloody business offshore
Australian company CSL exploiting plasma donation laws on the US-Mexico border.
How to remove artificial turf from your yard
Want to give the fake grass the flick and get your natural lawn back? Here’s everything you need to know.
Scam ads rampant on popular social platforms
New rules in the UK force Google, Facebook and Instagram to stop scam ads, but Australia is yet to take action.
Homeless for Christmas? Discrimination locking First Nations people out of housing
‘They’re not giving it to Blackfellas, that’s just how it is out here.’
Telcos given a deadline to better protect customers in financial hardship
Advocates say reforms should also improve protections for customers experiencing domestic and family violence.