Car loan providers investigated after buyers left with lemon cars and mounting debt
Loans are being approved without proper checks and used cars are breaking down soon after purchase.
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Door-to-door solar sales targeted in ‘super complaint’ to the regulator
The Consumer Action Law Centre wants to see misleading solar sales and similar operations put out of business.
The new rules that could help with your electricity bill
Energy companies could be forced to limit price increases and offer better support to those in hardship.
Smart meter opt-out officially ends in June, but some retailers will let you delay
CHOICE has heard from energy customers who have been able to delay installation, while others are given no option.
Australian super system caught unprepared for cyber attack
Banks, telcos and social media platforms are required to protect Australians from scams, but the super industry is exempt
Insurers take no responsibility for inaccurate rebuilding quotes
Why you should be wary about the calculators home insurers provide, and how they can leave you out of pocket.
Supermarket inquiry calls time on Coles’ and Woolworths’ tricky pricing tactics
The ACCC’s recommendations back changes we’ve been pushing for and validate the frustrations of shoppers.
‘What was stolen?’ Victim of IVF data hack says company has kept them in the dark
Genea patient claims poor communication following hack of extremely sensitive health data.
Proposed aviation customer rights charter not strong enough
CHOICE submission calls for greater clarity, standardised rules and better consumer protections.
Airbnb challenged over partial refund for dud property
CHOICE stepped in when a customer complained about the accommodation app.