Viral victims: Scam survivors trying to recoup their losses online
Scam victims are turning to the web to recover their losses, but advocates say banks should be doing more to support them.
Article investigation
Scalpers target AFL Finals with illegally inflated ticket prices
Melbourne-based ticket reselling website selling excessively marked-up tickets to Saturday’s AFL Finals in Sydney.
Carol’s story: Insurance delay making bad situation worse
Lawyers say delay by insurers adds to claimant’s distress
Subscription traps catching out consumers online
Subscription traps are just one of the many so-called ‘dark patterns’ deceiving consumers online.
Retirees denied credit cards: Responsible lending or discrimination?
Retirees say they’re being unfairly denied credit, but the banking industry says it’s just following the rules.
Home owners drop unaffordable insurance as extreme weather risks grow
Queensland leads the country with number of ‘uninsurable’ homes, while experts suggest ways to approach this complex issue.
Should leftover superannuation become part of your will?
The problems with death benefit nominations in super, and why the system needs a review.
Electric bed retailer Revitalife using ‘sleep survey’ as sales tool
The company claims its expensive adjustable beds help older Australians sleep better, but the evidence is thin.
Embedded networks trapping customers with expensive electricity
Half a million Australians are locked into an embedded network for their power, with reduced consumer protections.
First Nations Elders in Canberra to push for broad Youpla compensation scheme
The day of action comes after the government announced an interim scheme for people affected by the funeral fund collapse.