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Compare AIA health insurance

How AIA rates for member complaints, gap cover and ambulance.

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CHOICE staff
CHOICE staff

AIA summary

AIA health insurance (formerly MyOwn) was established in 2017 as a joint venture between life insurer AIA Australia, health fund GMHBA and financial services provider Discovery. In 2020, MyOwn closed to new customers and AIA health insurance was launched. 

Phone: 1300 333 004

AIA Website: aia.com.au,

MyOwn Website: myown.com.au

How good is AIA's gap cover?

A medical gap is the difference between Medicare's recommended fee and what your doctor actually charges for a treatment or service.

Health funds have agreements with particular doctors and hospitals to cover all of the gap, which are called 'no gap agreements', or part of that gap, which are called 'known gap agreements' (these will have lower out-of-pocket costs, usually less than $500).

Our graphic below displays the CHOICE gap rating, which takes into account the percentage of services where members either paid no gap or a known gap, compared to the state average.

Rating scale

  • Well above average
  • Above average
  • Average
  • Below average
  • Well below average

How many hospital agreements does AIA have in my state?

The benefit amount your fund pays you for hospital services depends not only on the type of cover you buy, but also whether your fund has an agreement with the hospital where you're treated. 

The table below shows how many hospital agreements myOwn has in your state compared to the fund with the highest number (the industry maximum). Note that public hospitals don't have agreements with specific funds and are generally treated as though they're agreement hospitals.

Does AIA offer any discounts?

MyOwn has a rewards program that offers up to 5% off premiums.

Youth discounts: None.

Does AIA offer ambulance cover?

All hospital and combined policies cover emergency ambulance in all states.

Does AIA offer family policies that cover adult children?

Yes, adult children are covered up to age 25 if in full-time study.

Does AIA let you claim online or in-app?

Online claiming via membership portal.