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IKEA Fridge Fail: SHONKYS 2019

Better off chilling with penguins than buying IKEA's Nedkyld Fridge.

CHOICE experts have found 5 things that are actually cool, compared to IKEA's abysmal Nedkyld Fridge.

5 things that are actually cool (unlike the IKEA Nedkyld fridge) - video available at: https://shwca.se/SHONKYS2019

CHOICE Lab Expert Ash Iredale explains why the IKEA Nedkyld deserves a SHONKY for 2019:

"I'd rather trust my lunch with penguins than stored in the IKEA Nedkyld" says Iredale.

"No, it didn't come flat-packed, but it did leave us feeling flat. The IKEA Nedkyld is one of the worst fridges we've seen in our labs. We gave it an appalling score of 39%. The Nedkyld only got 35% for its food freshness score."

"Our labs test the temperature stability, evenness and response to outside temperature of each fridge - basically we see if your food will last for very long. Don't expect your leftovers to last in this IKEA fridge. We also compared the Nedkyld's energy use against the star rating score they claimed it got - it completely failed."

Our test summary says it all:

ikea fridge test review

"As long as retailers keep trying to sell poor quality and then ignore consumers' rights when they break or don't work, we'll continue to test their products and help Australians fight back."

All quotes below attributable to CHOICE CEO Alan Kirkland

IKEA Nedkyld Fridge - for failing energy tests and being bad at its one job

CHOICE score: 39% (Last place - Top scorer 83%)

Food freshness score: 35% (Top scorer 80%)

Energy test: FAILED

"The IKEA Nedkyld is one of the worst fridges we've ever tested. Not only is it terrible at keeping your food cold, when CHOICE tested the Nedkyld's energy use against its star rating, it failed the test. It's hard to understand how this fridge is still on sale in IKEA stores, especially with a misleading energy label."

How we test fridges - CHOICE.com.au - Fridge Buying Guide - CHOICE.com.au

Kogan - for dodgy customer care

Over 300 complaints to NSW Fair Trading (Jan-July 2019)

"Kogan is a serial offender when it comes to consumer rights - from January to July this year it has topped the New South Wales complaint register with over 300 complaints. Kogan needs to improve its customer service and stop beating around the bush when its products are defective. Kogan must simplify the process for refunds, repairs and replacements to meet community expectations and the law."

Kogan refunds and returns policy shows room for improvement - CHOICE.com.au

Freedom Foods XO Crunch - for telling us a bag of sugar is healthy

For claiming that their 22.2% sugar cereal is "A fun and nutritious way to start your kids' day"

"Every year it seems there's a new shonk in the food industry trying to pass off junk as healthy. This year, Freedom Foods XO Crunch cereal earns a well deserved SHONKY for health washing and marketing a big bag of sugar towards our kids. Freedom Foods proudly displays 4 health stars on this bag of sugar. CHOICE says it should be one and a half if health star ratings accurately reflected the amount of added sugar in a product - something that industry groups have lobbied to prevent. This SHONKY shows why the food industry needs to be kicked out of room when it comes to Health Star Ratings. The food industry has gamed the Health Star system to make a big bag of sugar look like a healthy choice for your kids - and that's a disgrace."

Support fairer food labelling - CHOICE.com.au

The full list of SHONKYS for 2019 are:

Kogan - for dodgy customer care

Medibank 'Basic' Cover Health Insurance - for failing at the 'basics'

IKEA Nedkyld Fridge - for failing energy tests and being bad at its one job

AMP Superannuation - for ruined retirements

Freedom Foods XO Crunch - for telling us a bag of sugar is healthy

Pet insurance - for bad insurance riddled with exclusions

Infographic available: https://infogram.com/1p1rm56l9w21pxtmll2vrjd6pmu6g17nddm?live

Other media releases, photos, video and graphics available for media use here: https://shwca.se/SHONKYS2019

Media contact: 0430 172 669, media@choice.com.au