Home and contents insurances

RACV Contents (strata owners)

Sum insured policy. Provided by IAG. Available in Victoria

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Customer satisfaction
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Description

Insurer
RACV
Policy
Contents (strata owners)
Owner type
Strata owners
Provider
Insurance Manufacturers of Australia Pty Ltd
About the insurer
RACV

Cover summary

Contents cover
  • Nominate a sum insured for your contents
  • Specify a sum insured for each item worth more than $10000
Legal liability
  • Up to $20 million
  • Cover for people named on the policy, plus their family members living with them
  • Cover for incidents in Australia
Renters liability

Cost

Same price to pay monthly
ACT price comparison
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NT price comparison
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North Queensland price comparison
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South Queensland price comparison
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SA price comparison
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Tasmania price comparison
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WA price comparison
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Covered events

Theft
  • Covers loss and damage due to theft and attempted theft
  • Up to $1000 for any cost you must pay to a credit card organisation if your card is stolen from your home and used without your consent
  • No cover for theft by you or residents
  • No cover for theft by people who enter site with consent of you or a resident
Fire
  • Covers fire and bushfire
  • No cover for scorching or melting where there is no flame
  • No cover for fire started with the intention to cause damage by due to the insured or residents
  • Waiting period length not disclosed in PDS for bushfire
Flood
• Covered (high-risk properties can opt out)u003cbru003e• Covers damage caused by landslide and subsidence but must occur as a direct result and within 72 hours of floodu003cbru003e• Opting out of cover also removes cover for rainwater run-off and storm surgeu003cbru003e• Waiting period length not disclosed in PDS
Storm and cyclone
• Covers damage caused by violent wind, cyclone, tornado, rain, thunderstorm, hail, snow and rainwater run-offu003cbru003e• Covers damage caused by landslide and subsidence but must occur as a direct result and within 72 hours of storm or rainwater run-offu003cbru003e• No cover for damage caused by water which enters home due to through tarpaulins or fixings set up while you're renovating or altering homeu003cbru003e• Waiting period length not disclosed in PDS
Storm surge
• Covered (high-risk properties can opt out)u003cbru003e• Covers damage caused by landslide and subsidence but must occur as a direct result of storm surge and within 72 hoursu003cbru003e• Opting out cancels cover for flood and rainwater run-off
Action of the sea
Tsunami
Explosion
Earthquake
Vandalism
Impact damage
• Covers damage caused by trees or branchesu003cbru003e• Covers damage caused by tree cutting, lopping or felling at the site, if performed by a professionalu003cbru003e• Covers damage caused by vehicles or watercraftu003cbru003e• Covers damage caused by masts or flagpolesu003cbru003e• Covers damage caused by external aerials or satellite dishesu003cbru003e• Covers damage caused by aircraft; or debris from space, aircraft, rockets and satellitesu003cbru003e• Covers costs to cut down and remove tree and treat stumps so they don't grow, if tree causes damage to building and qualified expert agrees it needs to be removedu003cbru003e• Does not cover costs to remove stumpsu003cbru003e• Does not cover costs to cut down or remove tree, if it didn't cause damage
Animal damage
• Covers damage caused by animals not kept at siteu003cbru003e• Covers fire and water/oil leaks caused by insects or verminu003cbru003e• No cover for damage caused by birds biting, pecking or scratching
Escape of liquid
Breakage
Accidental damage
• Optionalu003cbru003e• Covers accidental loss and damage to your contentsu003cbru003e• No cover for electronic malfunction or failure, mechanical malfunction or failure, virus or processing error resulting in loss of electronic equipment or datau003cbru003e• No cover for fishing or sporting equipment, musical instruments or firearms while someone is using themu003cbru003e• No cover for damage caused by water entering home through an opening made for the purpose of alterations, additions, renovations or repairs; animals kept at your site; or any process of cleaning involving the use of chemicals

Claims

Out-of-hours claiming
Online and 24/7 phone
How the insurer can settle your claim
  • Repair damaged items
  • Replace damaged items
  • Pay you the item's replacement value, up to your sum insured or other sublimits
Cash settlement
  • Customer cost
  • Insurer may offer non-cash alternatives
New for old contents replacement
1

Contents

Cover for unlisted portable contents
  • Covers some items for theft and accidental loss/damage
  • Nominate a limit per item group for clothing, accessories and luggage; glasses and medical items; jewellery and watches; portable electronic devices; sporting items; and wheelchairs, scooters and other mobility aids
  • Covered anywhere in Australia, New Zealand, and for up to $10000 overall in rest of the world
  • Contents excess applies
  • Optional
Optional cover for specially listed valuables
  • Cover for theft and accidental loss/damage
  • Covered anywhere in Australia, New Zealand, and for up to $10000 overall in rest of the world (limit includes all portable contents)
  • Contents excess applies
Contents in the open air
Up to 20% sum insured overall
Temporary accommodation
  • Up to 12 months
  • Paid on top of sum insured
  • Covers temporary accommodation for your family and pets, additional living expenses, and removal/storage costs
Debris removal
1
Emergency storage
  • Up to 12 months
  • Covers removing/storing contents
Keys and locks after break-in
1
Motor burnout
  • Motors up to 15 years
  • Optional
Jewellery
Up to $2500 overall
Artworks
Up to $2500 overall
Collections (e.g. stamps, coins)
Up to $2500 overall
Digital media
Up to $2500 overall
Spoiled food
  • Up to $500 overall
  • Cover for interruption of electricity supply caused by insured event
  • Optional cover for motor burnout
Visitors' contents
Up to $500 overall
Pet cover
Permanent fixtures
  • Up to sum insured overall
  • Covers built-in furniture/cupboards, stoves, hot water services, shower screens, paint/wallpaper, built-in air-conditioners, fixed awnings, solar panels, carpets and floating floorboards
  • Does not cover items insured by owners corporation or common property
Overlapping cover at a new house
Up to 14 days cover at both addresses
Cover for contents while moving house
  • Up to contents sum insured overall
  • Cover for fire, collision and theft from removal vehicle

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