CBA Contents Cover Plus (renters) policy
Sum insured policy with 25% safety net. Provided by Hollard. Available in all states & territories.

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Recommended
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We pick policies with the highest CHOICE Expert rating that score well for cover and price.
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CHOICE Expert Rating
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The CHOICE expert score is based on our assessment of price and what the policy covers. It's made up of 60% cover score and 40% price score. A higher score is better. N/A means a price score wasn't available for this policy.
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Cover score
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The score is made up of property valuation (15%), insured event cover (25%), legal liability cover (10%), claiming (10%), portable contents cover (10%) and additional features (30%).
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Price score
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The higher the percentage score, the cheaper the policy compared to other products. This score is across all policies Australia wide, but premiums can differ a lot, depending on where you live. Check the $ sign price rating for your region or state to find a closer price indication for your home. "N/A" means the insurer doesn't operate here, or doesn't participate in the premium sharing program we use to collect pricing data.
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Customer satisfaction
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We surveyed customers to ask them about their overall experience with the insurer. This score represents the percentage of people who rated their experience as above average or excellent. Percentages with an asterisk* had fewer than 30 respondents, so they should be taken as indicative only. N/A means there was no result for that insurer.
- 51%
- Insurer
- CBA
- Policy
- Contents Cover Plus (renters)
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Owner type
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To get the right cover, choose whether own a strata property or rent your home.
- Renters
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Provider
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The company that issues your insurance and in most cases handles the claims.
- Hollard Insurance Partners Limited
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About the insurer
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Find out what you need to know about this insurer.
- CBA
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Contents cover
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The sum insured is the maximum amount your insurer will pay to replace your contents. If a policy has an underinsurance safety net (also called "gap cover"), the insurer will pay a percentage above your sum insured if necessary.
- Nominate a sum insured for your contents
25% underinsurance safety net -
Legal liability
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Cover for when a member of your household is responsible for damage to or loss of another's property, or another person's injury or death (caused by an accident).
- Up to $20 million
Cover for people named on the policy
Cover for incidents in Australia -
Renters liability
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Cover for when you're liable for accidental damage to the home you rent, e.g. from a kitchen fire or overflowing laundry tub.
- Yes
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Same price to pay monthly
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A tick means this insurer doesn't charge a fee for paying monthly. A cross means this insurer imposes an extra administration fee for paying monthly. This is sometimes described as a discount for paying annually, but it amounts to the same thing.
- Yes
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ACT price comparison
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The fewer dollar signs, the cheaper the policy compared to other products available in the territory. N/A means the insurer doesn't operate here, or doesn't participate in the premium sharing program we use to collect pricing data.
- N/A
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NSW price comparison
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The fewer dollar signs, the cheaper the policy compared to other products available in the state. N/A means the insurer doesn't operate here, or doesn't participate in the premium sharing program we use to collect pricing data.
- N/A
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NT price comparison
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The fewer dollar signs, the cheaper the policy compared to other products available in the territory. N/A means the insurer doesn't operate here, or doesn't participate in the premium sharing program we use to collect pricing data.
- N/A
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North Queensland price comparison
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North Queensland means north of the Tropic of Capricorn. The fewer dollar signs, the cheaper the policy compared to other products available in the region. N/A means the insurer doesn't operate here, or doesn't participate in the premium sharing program we use to collect pricing data.
- N/A
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South Queensland price comparison
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South Queensland means south of the Tropic of Capricorn. The fewer dollar signs, the cheaper the policy compared to other products available in the region. N/A means the insurer doesn't operate here, or doesn't participate in the premium sharing program we use to collect pricing data.
- N/A
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SA price comparison
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The fewer dollar signs, the cheaper the policy compared to other products available in the state. N/A means the insurer doesn't operate here, or doesn't participate in the premium sharing program we use to collect pricing data.
- N/A
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Tasmania price comparison
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The fewer dollar signs, the cheaper the policy compared to other products available in the state. N/A means the insurer doesn't operate here, or doesn't participate in the premium sharing program we use to collect pricing data.
- N/A
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Victoria price comparison
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The fewer dollar signs, the cheaper the policy compared to other products available in the state. N/A means the insurer doesn't operate here, or doesn't participate in the premium sharing program we use to collect pricing data.
- N/A
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WA price comparison
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The fewer dollar signs, the cheaper the policy compared to other products available in the state. N/A means the insurer doesn't operate here, or doesn't participate in the premium sharing program we use to collect pricing data.
- N/A
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Theft
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Cover for theft or burglary from your home. Most insurers require you to make a police report.
- Covers theft and attempted theft
No cover for theft from common property or common or public area or unenclosed individual car park or car space at a multi-residency address
No cover for theft if home is not sufficiently furnished for normal residential purposes
No cover for theft by residents or someone at address with resident's consent -
Fire
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Cover for damage caused by fire and its by-products (smoke, soot, ash, etc). Waiting periods for bushfire may apply, unless you are switching from another policy with equivalent cover with no change in sum insured.
- Covers fire, bushfire and explosion
Accidental damage option covers any process involving the application of heat where there is no flame
72 hour waiting period for bushfire -
Flood
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Flood as per the standard industry-wide definition. Waiting periods may apply unless you're switching from another policy with equivalent cover with no change in sum insured.
- • Covered<br>• Covers earth movement, vibration, erosion, subsidence, landslide, mudslide, settling, collapse and earth shrinkage or expansion, but must occur within 168 hours of flood<br>• Flood excess: greater of $500 or your basic excess<br>• No cover for damage caused by hydrostatic pressure, hydrodynamic pressure, water that has seeped or percolated into your building, gradual deterioration or wear and tear<br>• 72 hour waiting period
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Storm and cyclone
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Cover for storm damage, including from wind, hail, snow and rainwater runoff (some insurers cover runoff under flood). Waiting periods may apply unless you are switching from another policy with equivalent cover with no change in sum insured.
- • Covered<br>• Covers earth movement, vibration, erosion, subsidence, landslide, mudslide, settling, collapse and earth shrinkage or expansion, but must occur within 168 hours of storm<br>• No cover for damage caused by hydrostatic pressure, hydrodynamic pressure, water that has seeped or percolated into your building, gradual deterioration or wear and tear<br>• 72 hour waiting period
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Storm surge
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Where the sea level rises as a result of a storm. You may also have to claim for storm damage or flood for this to be covered. Some insurers only cover in the event of a cyclone. If this is important cover for you, check the PDS.
- No
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Action of the sea
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This usually covers the normal movements of the sea, including damage from king high tides, water erosion, etc.
- No
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Tsunami
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Products that cover tsunami usually include it under earthquake cover, and often comes with an additional excess of $300 or more. Check your PDS for details.
- Yes
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Explosion
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In some policies the actual exploding object is not covered.
- Yes
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Earthquake
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Earthquake cover often comes with an additional excess of $300 or more. Check your PDS for details.
- Yes
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Vandalism
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May also be called malicious damage. Some insurers also classify riot as a separate event.
- Yes
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Impact damage
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Cover if a tree falls on your house or a car crashes into your front room, for example. Some insurers that cover animal damage do so under this event.
- • Covers damage caused by falling trees or tree branches<br>• Covers damage caused by vehicles, trailers or watercraft<br>• Covers damage caused by power or communication poles<br>• Covers damage caused by satellite dishes, television or radio aerials breaking or collapsing<br>• Covers damage caused by animals<br>• Covers damage caused by aircraft or debris falling from space<br>• No cover for damage caused by tree felling or lopping at the address<br>• No cover for damage to driveways, paths, paving or underground services caused by vehicles, cranes or earthmoving equipment<br>• No cover for damage caused by animals kept at the address or domestic animals<br>• Does not cover removing or lopping trees which have fallen but not damaged the home<br>• Does not cover removing stumps
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Animal damage
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This cover often comes with a range of exclusions – insect damage or damage caused by your pets typically isn't covered, for example.
- • Covers impact damage caused by any animals not kept at address<br>• No cover for damage caused by any animal scratching, chewing, tearing or soiling
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Escape of liquid
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From pipes, tanks, pools, spas, baths/basins, aquariums, waterbeds etc. Excludes faulty workmanship or leaks that cause damage over time.
- Yes
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Breakage
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Damage to easily broken objects like mirrors. Not to be confused with accidental damage, which is a broader level of cover.
- Yes
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Accidental damage
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Cover for accidental damage to insured items at the home. Usually covers damage you didn't expect or intend, subject to the exclusions.
- • Optional<br>• Covers accidental loss and damage to your contents<br>• No cover for accidental breakage of glass forming part of a stove top, cooking surface, heater or oven door or in a glasshouse or greenhouse or in the roof of a conservatory, sunroom, or similar<br>• No cover for bicycles, sporting or fishing equipment, musical instruments or remote controlled aircraft or drones while in use<br>• No cover for plants, jewellery, watches, food, medications, cash, gift vouchers, negotiable instruments or mobile phones<br>• No cover for damage caused by normal use resulting in scratching, chipping or denting; domestic pets, animals or livestock at the address with permission of a resident; tree felling or lopping; subsidence; landslide; mudslide; or collapse<br>• No cover for swimming pools caused by or contributed to by you lowering the level of water<br>• No cover for damage that occurs gradually
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Out-of-hours claiming
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The easiest ways to begin a claim outside business hours. All insurers have a phone line you can call during the day, and some insurers still have in-branch claiming.
- Online and 24/7 phone
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How the insurer can settle your claim
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Insurers will settle your claim in one of three ways.
- Repair damaged items
Replace damaged items
Pay you the item's replacement value, up to your sum insured or other sublimits -
Cash settlement
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How much will you get in a cash settlement? How a cash payout is calculated can depend on whether you request it or the insurer offers it. Non-cash alternatives might include gift cards, pre-paid debit cards, store credit, etc. Customer cost: The insurer will pay what it will reasonably cost you to repair/replace your contents. Insurer cost: The insure will pay what it would cost them. This offer may take into account trade discounts the insurer can access, leaving you out of pocket.
- Customer cost
Insurer may offer non-cash alternatives -
New for old contents replacement
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All insurers promise to replace contents with equivalent new items, although some policies have exceptions.
- Yes (excludes computers more than four years old and out of use clothing, shoes or household linen or items)
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Cover for unlisted portable contents
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Many insurers will cover a limited range of items for accidental loss or damage away from home.
- Covers some items for accidental loss or damage
Choose overall limit from $2500$7500
Up to $1000 per item
Covered anywhere in Australia and New Zealand
$100 excess
Optional -
Optional cover for specially listed valuables
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For an extra premium you can insure individual portable valuables against accidental loss or damage, both at and away from home. Individually listed items are insured for their replacement value and will be shown on your certificate of insurance.
- Cover for insured events and accidental loss/damage
Covered anywhere in Australia and New Zealand
$100 excess -
Contents in the open air
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Open air usually includes any area on your property that is exposes to the elements, but may also include unlockable areas like a garden shed. Each insurer has different definitions, so check with them for restrictions.
- Up to 10% sum insured overall
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Temporary accommodation
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If your home is uninhabitable after an insured event. Some insurers will only pay this benefit if the rent at your new accommodation is more than your current rent. In that case they will only pay the difference, not the full cost.
- No
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Debris removal
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Cover to remove destroyed contents after an insured event.
- Up to 15% sum insured overall
Paid on top of sum insured -
Emergency storage
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Covers the cost of commercial storage for your undamaged contents, if they are unable to be kept at your home or temporary accommodation after an insured event.
- No
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Keys and locks after break-in
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Cover for replacing locks and re-coding electronic keys after a break-in or theft of the keys. Policies usually stipulate you report the break-in to the police.
- Yes
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Motor burnout
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Cover for burnout of motors that are part of your insured contents, e.g. washing machines. Also called motor fusion.
- Motors up to 10 years
Optional -
Jewellery
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Cover for unlisted jewellery at the home. If you want a higher level of cover you may be able to specifically list the item. If you need cover away from home, see listed valuables cover above.
- Up to 25% sum insured overall
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Artworks
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Cover for unlisted works of art. If you want a higher level of cover, you may be able to specifically list individual items.
- Up to sum insured overall
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Collections (e.g. stamps, coins)
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Cover for unlisted collections like coins and stamps. If you want a higher level of cover, see listed valuables cover above. In some cases cover may depend on the type of collection, so check the PDS.
- Up to sum insured overall
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Digital media
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Cover for contents such as digital media, software, and storage (e.g. discs, drives).
- Yes
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Spoiled food
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Cover for food (and sometimes medication) that spoils if your fridge/freezer stops working. Typically you won't pay the full excess unless it is as a result of an insured event (in which case you'll probably be claiming for other damages).
- Up to $1000 overall
Cover for motor burnout -
Visitors' contents
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Cover for your visitors' belongings if they are lost or damaged in an insured event. Standard exclusions and restrictions will apply.
- Up to $2000 overall
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Pet cover
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Some policies will cover your vet bills in certain circumstances.
- No
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Permanent fixtures
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For strata owners, does the policy cover 'permanent fixtures' like floorboards, air conditioners etc
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Overlapping cover at a new house
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Let your insurer know you're moving house and they may cover your contents at both properties during the moving process.
- Up to 14 days cover at both addresses
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Cover for contents while moving house
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Cover while moving your contents to a new home. Usually only covers your contents while they're in the moving truck, not while you're loading in or out.
- Up to 20% contents sum insured overall
Cover for collision or overturning of vehicle carrying contents and fire