Police Health summary
Police Health is a restricted access health insurer for employees of state, territory or federal police departments and police unions, and their families. It is part of Members Own Health Funds, an alliance of nonprofit and mutual health funds that promotes the benefits of funds that reward members rather than investors or overseas owners.
Phone: 1800 603 603
Federal, state and territory police or police union employees, and other police employees who retired after 2000. Partners, former partners, dependent and adult children can also join. So can the adult children's partners and dependent children.
For further details see their website.
Police Health complaints rating: Low
When we score policies we give each fund a complaints rating, based on the number of complaints and serious disputes the Ombudsman deals with. We take into account the size of the fund, so big funds don't get automatically penalised for having more complaints.
- The ratings are Low, Medium and High. A Low rating is better than a High rating – it means the fund has fewer complaints and fewer serious disputes for its size.
A medical gap is the difference between Medicare's recommended fee and what your doctor actually charges for a treatment or service.
Health funds have agreements with particular doctors and hospitals to cover all of the gap, which are called 'no gap agreements', or part of that gap, which are called 'known gap agreements' (these will have lower out-of-pocket costs, usually less than $500).
Our graphic below displays the CHOICE gap rating, which takes into account the percentage of services where members either paid no gap or a known gap, compared to the state average.
- Above average
- Below average
- Well below average
We also display the percentage of medical services that Police Health covers with no gap, and compare it to the industry average. The higher the percentage, the more effective the fund's gap scheme is in a state or territory.
The benefit amount your fund pays you for hospital services depends not only on the type of cover you buy, but also whether your fund has an agreement with the hospital where you're treated.
The table below shows how many hospital agreements Police Health has in your state compared to the fund with the highest number (the industry maximum). Note that public hospitals don't have agreements with specific funds and are generally treated as though they're agreement hospitals.
Discount for direct debit: 2.75%
Discount for annual prepay: 3%
Total discount for annual prepay via direct debit: 3%
Youth discounts: None.
All Police Health extras, hospital and combined policies have emergency ambulance cover.
Yes, adult children are covered up to age 21 if not living with a partner and up to age 25 if not living with a partner and in full-time study.
Does Police Health let you claim online or in-app?
Can claim via an app.