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Compare CBHS Corporate Health health insurance

How CBHS Corporate Health rates for member complaints, gap cover and ambulance cover.

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CBHS Corporate Health summary

CBHS Corporate Health is a health fund that works directly with employers to provide health cover and promote its vision of improved employee wellbeing across Australia. It's also open to individuals, and has 210,000 members. It's part of the CBHS Health Fund which was established in 1951 by the Commonwealth Bank.

CBHS Corporate Health contact details

Phone: 1300 586 462

Email: help@cbhscorp.com.au

Website: cbhscorporatehealth.com.au

Is CBHS Corporate Health nonprofit?

No. But CBHS Corporate Health's parent company is a nonprofit restricted-membership health fund.

Does CBHS Corporate Health get many complaints from members?

CBHS Corporate Health is a newcomer to the market, and doesn't have enough members for us to accurately calculate a meaningful complaints rating. We use the complaints rating of its parent fund, CBHS Health Fund.

CBHS Corporate Health complaints rating: Medium

  • When we score policies we give each fund a complaints rating, based on the number of complaints and serious disputes the Ombudsman deals with. We take into account the size of the fund, so big funds don't get automatically penalised for having more complaints.
  • The ratings are Low, Medium and High. A Low rating is better than a High rating – it means the fund has fewer complaints and fewer serious disputes for its size.

How good is CBHS Corporate Health's gap cover?

A medical gap is the difference between Medicare's recommended fee and what your doctor actually charges for a treatment or service.

Health funds have agreements with particular doctors and hospitals to cover all of the gap, which are called 'no gap agreements', or part of that gap, which are called 'known gap agreements' (these will have lower out-of-pocket costs, usually less than $500).

Our graphic below displays the CHOICE gap rating, which takes into account the percentage of services where members either paid no gap or a known gap, compared to the state average.

Rating scale

  • Above average
  • Average
  • Below average
  • Well below average

We also display the percentage of medical services that CBHS Corporate Health covers with no gap, and compare it to the industry average. The higher the percentage, the more effective the fund's gap scheme is in a state or territory.

How many hospital agreements does CBHS Corporate Health have in my state?

The benefit amount your fund pays you for hospital services depends not only on the type of cover you buy, but also whether your fund has an agreement with the hospital where you're treated. 

The table below shows how many hospital agreements CBHS Corporate Health has in your state compared to the fund with the highest number (the industry maximum). Note that public hospitals don't have agreements with specific funds and are generally treated as though they're agreement hospitals.

Does CBHS Corporate Health offer any discounts?

Discount for direct debit: None

Discount for annual prepay: 2% for six or 12 month prepayment

Total discount for annual prepay via direct debit: None

Does CBHS Corporate Health offer ambulance cover?

All CBHS Corporate Health hospital and combined policies cover emergency ambulance in all states.

Does CBHS Corporate Health offer family policies that cover adult children?

Yes, adult children are covered up to age 25 if in full-time study and not living with a partner.

Does CBHS Corporate Health let you claim online or in-app?

Online claiming and app (iOS and Android) for extras services including optical, dental and physio, and some additional services including ambulance, hypnotherapy blood glucose services, travel and accommodation.

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