February 27, 2025
Should you trust an AI chatbot with your mental health?
Millions are using Headspace, Wysa, Youper and other popular therapy chatbots, but can AI replace a professional counsellor?
Data protection and privacy
Concerned about your personal data? So are we. That’s why we’re tackling misuse of consumer data, AI and automated decision-making.
February 6, 2025
Digital doppelgangers throwing lives into chaos
A recent ruling says that Services Australia has a duty to prevent your records from getting mixed up with another person’s.
November 19, 2024
Bunnings facial recognition program ruled illegal
In a case exposed by CHOICE, the privacy commissioner has found the business breached the Privacy Act.
November 18, 2024
Real estate agency doxxes tenant after negative review
In a case that ended up with the OAIC, a real estate agency published a renter's personal information in an act of retaliation.
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Data collection and use
January 16, 2026
What is Grok and should Australia be blocking it?
Elon Musk’s xAI tool has raised alarms around the world for facilitating the creation of malicious content, including deepfake pornography.
January 9, 2026
Real estate agents, chemists, car hire companies and more under new privacy scrutiny
Australia’s privacy regulator is reviewing the privacy policies of businesses collecting your personal data during in-person interactions.
October 21, 2025
AI is increasingly invading our medical privacy as regulation struggles to keep up
Patient scans shared without consent, AI scribes recording doctor visits – medical professionals' AI use is raising big concerns.
September 18, 2025
Kmart’s facial recognition technology broke the law, commissioner rules
A three year long investigation by the Privacy Commissioner has confirmed what CHOICE suspected
Protecting your data
January 9, 2026
Real estate agents, chemists, car hire companies and more under new privacy scrutiny
Australia’s privacy regulator is reviewing the privacy policies of businesses collecting your personal data during in-person interactions.
January 9, 2026
Five sophisticated scams to watch out for in 2026
From the teen social media ban to interest rate hikes, here’s how scammers may try to get you this year.
October 13, 2025
Pathology lab becomes the first business to be fined in Australia for a privacy breach
In a recent court judgement – the first of its kind under the Privacy Act – Australian Clinical Labs was fined $5.8 million.
July 3, 2025
Qantas data hack exposes alarming gap in consumer protections
CHOICE repeats call for an airline ombuds scheme following a massive data breach at Australia's largest carrier.