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Test results
Ease of using self-service checkout score
Value for money score
Helpfulness of staff score
Percentage would recommend
Ease of use of shopping trolleys and baskets score
Amount and availability of specials and discounts score
Ease of parking score
Clarity of signage showing unit pricing score
Availability of staff when you need assistance score
Stock turnover score
Ease of locating items you want score
Product availability score
Store appearance and layout score
Speed of checkout score
CHOICE Score
Availability of your preferred type of checkout score
Quality of supermarket own brand products score
Opening hours score
Quality of fresh produce score
Availability of locally produced food products score
Range of products and brands available score
Comments
Best for
- Value for money
- Stock turnover (food products are within use-by and best-before dates)
- Opening hours
- Quality of supermarket’s own-brand products
- Amount and availability of specials and discounts
- Availability of staff for assistance
- Helpfulness of staff (e.g. checkout, refund/exchange, assistance)
- Range of products and brands available
- Availability of locally produced food products
- Stock turnover (food products are within use-by and best-before dates)
- Product availability (shelves are stocked with items as labelled)
- Opening hours
- Ease of parking
- Ease of locating items you want
- Helpfulness of staff (e.g. checkout, refund/exchange, assistance)
- Ease of use of shopping trolleys/baskets
- Speed of checkout
- Availability of your preferred type of checkout (i.e. self-service, staff-assisted)
- Ease of using self-service checkout
- Store appearance and layout
- Clarity of unit-pricing signage
- Nothing to mention
- Nothing to mention
- Quality of fresh produce (e.g. fresh fruit, vegetables, meat, seafood)
- Product availability (shelves are stocked with items as labelled)
- Nothing to mention
- Opening hours
Worst for
- Ease of use of shopping trolleys/baskets
- Quality of fresh produce
- Helpfulness of staff (e.g. checkout, refund/exchange, assistance)
- Availability of locally produced food products
- Opening hours
- Ease of locating items you want
- Availability of staff for assistance
- Speed of checkout
- Availability of your preferred type of checkout
- Nothing to mention
- Nothing to mention
- Quality of supermarket’s own-brand products
- Value for money
- Range of products and brands available
- Amount and availability of specials and discounts
- Stock turnover (food products are within use-by and best-before dates)
- Product availability (shelves are stocked with items as labelled)
- Ease of use of shopping trolleys/baskets
- Store appearance and layout
- Clarity of unit-pricing signage (i.e. price of a product per 100g)
- Ease of parking
- Nothing to mention
- Nothing to mention
Specifications
Number of stores
>500
>800
13
>60
>90
>370
>240
29
>1300
995
Store locations
NSW, ACT, Vic, Qld, SA and WA
All states and territories (ACT, NSW, NT, Qld, SA, Tas, Vic, WA)
NSW, ACT, Vic, SA, Qld, WA
SA, Qld
SA, plus Broken Hill (NSW) and Jabiru (NT)
ACT, NSW, Qld, SA, Tas, Vic, WA
Qld, NSW, ACT, Vic
NSW, plus Clayfield (Qld)
All states and territories (ACT, NSW, NT, Qld, SA, Tas, Vic, WA)
All states and territories (ACT, NSW, NT, Qld, SA, Tas, Vic, WA)
Available in your state or territory
NSW
NT
VIC
QLD
TAS
ACT
WA
SA