7% experienced significant delays with the installation work
5% said their installer put in incorrect / faulty wiring
4% said their installer damaged the roof
4% said their installer did not honour or facilitate the warranty process
4% said their installer had missing / inadequate documentation & paperwork
3% experienced deviations from original work plan
3% said their installer put the inverter at an inappropriate location
3% said their installer put the panels at a sub-optimal location
2% faced extra costs that were not disclosed prior to work commencement
2% said their installer used materials different to originally stated
1% said their installer put in incorrect / inappropriate labelling
1% had safety issues
13% had other issues
70% haven't had any problem with the installer