April 18, 2023
RentTech platforms have your data, whether you like it or not
The privacy policies of popular rental platforms raise questions about what the providers are doing with your personal data.
Data protection and privacy
Concerned about your personal data? So are we. That’s why we’re tackling misuse of consumer data, AI and automated decision-making.
April 18, 2023
RentTech platforms: How your data is used against you
Rental application platforms make data-driven decisions that can exclude certain applicants.
April 18, 2023
Rental agents shifting costs to renters
RentTech platforms can charge extra to make rental payments, and add on late fees that can contribute to financial hardship.
March 22, 2023
Fertility apps and your privacy
We examine 12 popular fertility apps to see what they do with the sensitive data they collect.
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Data collection and use
October 21, 2025
AI is increasingly invading our medical privacy as regulation struggles to keep up
Patient scans shared without consent, AI scribes recording doctor visits – medical professionals' AI use is raising big concerns.
September 18, 2025
Kmart’s facial recognition technology broke the law, commissioner rules
A three year long investigation by the Privacy Commissioner has confirmed what CHOICE suspected
February 27, 2025
Should you trust an AI chatbot with your mental health?
Millions are using Headspace, Wysa, Youper and other popular therapy chatbots, but can AI replace a professional counsellor?
February 6, 2025
Digital doppelgangers throwing lives into chaos
A recent ruling says that Services Australia has a duty to prevent your records from getting mixed up with another person’s.
Protecting your data
October 13, 2025
Pathology lab becomes the first business to be fined in Australia for a privacy breach
In a recent court judgement – the first of its kind under the Privacy Act – Australian Clinical Labs was fined $5.8 million.
July 3, 2025
Qantas data hack exposes alarming gap in consumer protections
CHOICE repeats call for an airline ombuds scheme following a massive data breach at Australia's largest carrier.
April 4, 2025
Australian super system caught unprepared for cyber attack
Banks, telcos and social media platforms are required to protect Australians from scams, but the super industry is exempt
March 19, 2025
‘What was stolen?’ Victim of IVF data hack says company has kept them in the dark
Genea patient claims poor communication following hack of extremely sensitive health data.