2020

CHOICE’s submission commenting on the draft Model Defamation Amendment Provisions 2020 (draft MDAPs) and supporting the need for a nationally consistent defamation law to exist.

Financial Rights Legal Centre, Consumer Action Law Centre and CHOICE call on the government to remove the insurance “claims handling” loophole and regulate the Insurance Claims Management Services industry.

Consumer Action Law Centre led a joint consumer submission alongside CHOICE commenting on the RBA’s review of retail payments and calling on the RBA to introduce surcharging for buy-now, pay-later schemes.

CHOICE lodged a complaint to the ACCC about health insurer GMHBA bundling a rewards program with some of their health insurance policies, not disclosing the cost of the program, and not allowing people to opt-out when purchasing health insurance online.