05.How to avoid surcharges
Some CHOICE members have changed their payment behaviour where possible. When last asked to pay a credit card surcharge, more than one in three survey respondents chose another payment method
or cancelled their purchase. Member comments in our article on Woolworths and debit cards
provide some good tips. Many participants told us they would consider not returning to a business that imposes credit card surcharges. “I don’t pay them as a matter of principle – they (the company) lose my business,” said one survey participant.