Appliance reliability survey 2007

See how your appliances rate for reliability.
 
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  • Updated:25 Aug 2007
 

02.Digital cameras

In the survey, digital cameras came out on top as the most reliable appliance, with 96% not needing repairs in the 12 months before the survey.

Most of the brands in the table are very reliable. CASIO and RICOH were the least reliable, with 9% of CASIO and 10% of RICOH cameras breaking down in the 12 months prior to the survey.

Problems for newer cameras were:

  • Batteries: KODAK (7%)
  • Lens: RICOH (7%)
  • Shutter: RICOH (6%)
  • Storage cards: FUJIFILM (3%)

Percentage not needing repair in the 12 months prior to the survey

All digital cameras (9122) 96
Kodak (1052) 98
Panasonic (534) 97
Konica Minolta (189) 96
Nikon (565) 96
Fujifilm (618) 96
Olympus (1121) 96
Sony (900) 96
Canon (2753) 95
Pentax (488) 95
Samsung (122) 93
Casio (193) 91
Ricoh (207) 90

The figure in brackets is the number of subscribers reporting on this brand purchased in or after 2000.
These figures have been statistically adjusted for the age of the appliances.
Differences of 6% or more are statistically significant.

Percentage who would buy the same brand again

All digital cameras (9097) 88
Canon (2748) a 95
Panasonic (530) 92
Nikon (561) 91
Sony (907) 90
Casio (189) 90
Olympus (1122) 87
Pentax (482) 83
Fujifilm (617) 83
Kodak (1046) b 80
Ricoh (201) 78
Konica Minolta (193) c 74
Samsung (123) 74

The figure in brackets is the number of subscribers reporting on this brand purchased in or after 2000.

a) A higher than average number of respondents who wouldn't buy Canon again (20%) gave their reason for not buying again as 'Breaks down too often' and also (20%) 'Expensive to repair'.
b) A higher than average number of respondents who wouldn't buy Kodak again(29%) gave their reason for not buying again as 'Poor features'.
c) Konica Minolta cameras are no longer available

 

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