You can't bank on satisfaction with the big four

5 Dec 2011 | CHOICE’s bank satisfaction survey has found the big four banks rank far below credit unions and online banks, with customer service the main bone of contention.

Supermarket pricing system needs birthday boost

1 Dec 2011 | A new CHOICE survey suggests key improvements are needed to improve the legibility and prominence of unit pricing in Coles and Woolworths supermarkets to make it easier for consumers to compare the costs of everyday groceries.

Federal failure on front of pack food labelling

30 Nov 2011 | CHOICE says the Federal Government has failed to put the best interests of Australian consumers first on nutrition labelling.

New research shows need for traffic light labelling

30 Nov 2011 | New research released by CHOICE today has reinforced calls for governments to implement traffic light labelling on the front of food packaging.

Unwanted Christmas presents binned

28 Nov 2011 | New research from the people’s watchdog CHOICE shows the bitter truth that gifts deemed not good enough in either quality or performance are most likely thrown away or simply never used.

Be a savvy Santa when shopping online

24 Nov 2011 | As tens of thousands of Australians go online to shop for presents in the countdown to Christmas, CHOICE says it’s important to take simple steps to protect financial details and get the right product information.

Energy rules must change - consumers and big business agree

23 Nov 2011 | Consumer groups from around Australia have joined the Australian Energy Regulator (AER) and some of the nation’s biggest businesses in calling for reform to the process that sets electricity network prices, ahead of a forum on the energy network rule change review today in Brisbane.

Not all toys play nice this Christmas

17 Nov 2011 | CHOICE says that, despite strict regulations to avoid injury or worse, potentially risky toys are still being sold and parents and carers need to know what to look out for.

Flood insurance improvement welcome but long overdue

14 Nov 2011 | CHOICE says proposed improvements to flood insurance cover, including standard definitions of ‘flood’ and clearer disclosure of key facts, are long overdue steps to improving home insurance.

Carbon price smaller than predicted

13 Nov 2011 | With the carbon price now law, households will finally be able to weigh up their own costs, financial support and potential savings with an independent online calculator and website -

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