June 8, 2022
Online consumers harmed by ‘dark patterns’ in web design
New research shows people are experiencing harm due to deceptive web design, also known as 'dark patterns'.
Data protection and privacy
Concerned about your personal data? So are we. That’s why we’re tackling misuse of consumer data, AI and automated decision-making.
May 31, 2022
NDIS recipient information hacked in major data breach
Personal identification and sensitive health information of recipients of the National Disability Insurance Scheme hacked.
May 27, 2022
Op-ed: How digital marketing of alcohol, gambling and junk food harms consumers
Researchers are lifting the lid on online ads for alcohol and other harmful products.
May 23, 2022
Op-ed: Just how much does Airbnb need to know?
Companies such as Airbnb should be collecting only the information they need to provide their service – nothing more.
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Data collection and use
October 21, 2025
AI is increasingly invading our medical privacy as regulation struggles to keep up
Patient scans shared without consent, AI scribes recording doctor visits – medical professionals' AI use is raising big concerns.
September 18, 2025
Kmart’s facial recognition technology broke the law, commissioner rules
A three year long investigation by the Privacy Commissioner has confirmed what CHOICE suspected
February 27, 2025
Should you trust an AI chatbot with your mental health?
Millions are using Headspace, Wysa, Youper and other popular therapy chatbots, but can AI replace a professional counsellor?
February 6, 2025
Digital doppelgangers throwing lives into chaos
A recent ruling says that Services Australia has a duty to prevent your records from getting mixed up with another person’s.
Protecting your data
October 13, 2025
Pathology lab becomes the first business to be fined in Australia for a privacy breach
In a recent court judgement – the first of its kind under the Privacy Act – Australian Clinical Labs was fined $5.8 million.
July 3, 2025
Qantas data hack exposes alarming gap in consumer protections
CHOICE repeats call for an airline ombuds scheme following a massive data breach at Australia's largest carrier.
April 4, 2025
Australian super system caught unprepared for cyber attack
Banks, telcos and social media platforms are required to protect Australians from scams, but the super industry is exempt
March 19, 2025
‘What was stolen?’ Victim of IVF data hack says company has kept them in the dark
Genea patient claims poor communication following hack of extremely sensitive health data.