06.Reliability
Just over 4300 subscribers took part in the 2008 CHOICE Computer Reliability Survey, asking which asked users to rate the reliability of, among other appliances, their laptops in normal, everday use.
Laptops have a high level of reliability, with 82% overall not needing any repairs in the previous 12 months. However, it should be noted that reliability figures represent relatively new laptops — those bought between 2004 and 2007. The most reliable brands for laptops are Dell and IBM/Lenovo (86% did not need repairing in the last 12 months), followed by Apple and Acer (83%).