Noting recent CHOICE findings on credit card surcharging, the Australian Government has agreed to investigate whether retailers are engaging in profiteering from additional surcharges. The inquiry will also seek to determine whether surcharges are being adequately disclosed at point of sale.
Deputy Leader of the Australian Greens party, Christine Milne, put forward the motion in the senate in a bid to protect consumers from rip off credit card surcharges. “The Greens are very pleased to have secured the Government's agreement to investigate this issue as a first step towards stopping the profiteering,” said Senator Milne.
The CHOICE report was commissioned by NSW Fair Trading and provided influential information that has helped secure government action. CHOICE believes it is unfair that consumers should have to pay surcharges above and beyond the costs incurred by retailers when using their credit cards, and welcomes this development designed to increase consumer protection.