01.Introduction
Just how exactly much do you get out of a typical rewards program? Not nearly as much as the companies behind them do. A CHOICE evaluation of the various rewards programs available found that most of these programs offer such poor rewards that you generally save less than a dollar per $100 spent.
In return, retailers gain valuable information about your shopping habits. Sophisticated databases store information on the specific products you buy, which could show if you smoke, prefer organic produce, choose low-cholesterol margarine or have a preference for certain snack foods. This can then be used for targeted marketing.
12 Dec 2011
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Short expiry dates and restrictive terms and conditions are just some of the traps to watch out for.
20 May 2008
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At a time when more people are struggling with debt and relying on credit to see them through, banks are nudging up credit card interest rates.
13 Dec 2008
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Retail and manufacturing marketing execs are certainly onto a winner with cashback schemes, but consumer benefit is not as guaranteed.
1 Oct 2010
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Hidden fees, faulty products, endless phone menus - Australians' biggest complaints are consumer and/or product-related.