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Trust.zone review

Priced at $59.

CHOICE Expert Rating

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What is the CHOICE Expert Rating

CHOICE Expert rating

This is the product's overall performance score, based on key tests conducted by our industry experts in the CHOICE labs.

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Good points

The product's best features and benefits

Bad points

Drawbacks or issues you need to know about
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Recommended View more details.

We recommend services that score 85% or more overall.

CHOICE Expert Rating View more details.

This overall score comprises ease of use (60%), performance (30%) customer support (5%) and ease of service cancellation (5%).

Performance score View more details.

Performance score is calculated from the VPN speed discrepancy – the difference in download speed between using VPN compared to not using the VPN. Measurements are averaged from three runs across different days and times. The reference measurement (download time without VPN connection) is taken immediately before measurement with the VPN connected.

Ease of use score View more details.

Ease of use score comprises initial account set-up experience (20%), installation and set-up (20%), software functionality (20%), ease of switching servers (10%), and the clarity and intuitiveness of the user interface (30%).

Ease of service cancellation score
Customer support score View more details.

Evaluated by querying each vendor and scoring them for the content and timeliness of the response, plus how easy it is to cancel the service.

Discrepancy in speed using VPN (as a percentage) View more details.

Speed discrepancy when using the VPN, compared to the connection speed with the VPN turned off (percentage – a negative result is slower)

DNS leak test (Windows 10) View more details.

DNS leak test checks whether all traffic travels through the VPN provider's DNS servers, or your ISP's DNS servers. A VPN service passes this test if none of the DNS servers listed are from your ISP.

Tester's review
Availability
Tested model
Price (annual plan) View more details.

Price as of July 2019 in $AU for standard VPN plans. Yearly price is rounded to nearest dollar; converted from $USD to $AU where necessary; higher-priced plans may offer more options.

$59
Monthly price View more details.

Price as of July 2019 in $AU for standard VPN plans. Monthly price is rounded to the nearest 10c; monthly prices converted from $USD to $AU where necessary; Monthly price may be less on an annual plan; higher-priced plans may offer more options.

$12.7
Number of simultaneous connections supported (basic paid plan) View more details.

The number of computer and mobile devices supported (basic paid plan). This may vary in higher range plans.

Australian servers View more details.

Whether the service has servers located in Australia.

Yes
Website
trust.zone
Default VPN protocol
DNS leak protection option View more details.

DNS leak protection option refers to any settings in the VPN client that can be enabled to prevent DNS leaks.

DNS leak protection default setting View more details.

Whether any DNS leak protection option is enabled by default.

Free trial or service available View more details.

Whether a free version or free trial period is available.

Yes
Free trial or service limitations View more details.

The length/limitations of the free trial period, where available.

3 days or 1GB
Router install supported View more details.

Whether or not you can install the VPN on your home router to protect your entire network.

Mobile app included in price (Apple/Android) View more details.

Whether or not the service includes a mobile app.

Yes
Accepts PayPal View more details.

Whether or not the service accepts PayPal as payment, important to many for privacy reasons.

Yes
Unlimited data
Yes
Auto-renews subscription View more details.

Whether or not the service auto-renews the subscription rather than having a fixed-term.

No
Encryption enabled by default View more details.

Whether encryption is turned on as the default option.

Yes
Default encryption type View more details.

The type of encryption used by the service as the default; most commonly AES-256. A choice of other encryption types may also be available.

AES-256
Windows
Yes
Mac
Yes
Linux
Yes
iOS
Yes
Android
Yes
Kill switch disconnection protection View more details.

Whether the user software can automatically stop the data transmissions if the VPN connection drops, preventing the transmission of data over an unsecured connection. A kill switch can work with specific apps (such as your browser) or stop all internet access system-wide. It usually has to be enabled by the user. A kill switch may auto re-connect after a drop-out, auto-run on Windows start-up, or auto-connect when the VPN app launches.

Auto reconnect View more details.

Whether the program reconnects automatically in the event of interruption.

Yes
Auto run on Windows startup View more details.

Whether the VPN starts up automatically when starting Windows OS.

Yes
Auto connect when app started View more details.

Whether the VPN connects to a server automatically when the program is launched.

Yes
Stealth option in standard plan View more details.

Stealth mode allows the VPN to mask traffic so it appears as regular HTTPs traffic, to stop the VPN use being blocked. Whether this is available in the standard plan.

No
Auto server selection View more details.

Client software selects the best performance server automatically.

Yes
Stealth option in premium plan View more details.

Stealth mode allows the VPN to mask traffic so it appears as regular HTTPs traffic, to stop the VPN use being blocked. Whether this is available in a premium plan, if not available in the standard plan.

na
Speed test to determine best server View more details.

Built-in feature to check the speed (latency/ping, download) with the available VPN servers to find the best performing connection.

Yes
Malware protection option View more details.

Whether the VPN program has built-in protection from malicious websites (such as specific DNS servers for filtering content or browser plug-ins).

No

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