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TPG broadband review

How does TPG stack up as an NBN service provider?

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Last updated: 13 October 2020

Since acquiring iiNet in 2015, TPG is one of the largest internet service providers in Australia, but how does it compare? We look at the top ISPs and examine their NBN plan speeds and how happy their customers are.

If you're just interested in switching to a new plan, you can check out our Best NBN plans.

How fast are TPG NBN plans?

Each month, our broadband provider performance program records the NBN speeds of Australian internet service providers (ISPs).

However there is also whether customers are happy with the speed they are receiving, which we survey every few years.

For our most monthly recent scores, visit our performance measuring program.

We care about accuracy. See something that's not quite right in this article? Let us know or read more about fact-checking at CHOICE.

Why we've partnered with WhistleOut

We've partnered with search engine WhistleOut to help you find and buy the right plan for you. The 'Search Providers' button above will take you to their site. While we make money if you buy through WhistleOut, this doesn't influence our rankings. 100% of the money we make goes straight back into our nonprofit mission.

Are TPG customers happy?

While not the best overall ISP, TPG are knocking it out of the park with iiNet when it comes to NBN satisfaction.

Do many people complain about TPG?

On the whole, complaints have been lowering over the last few years when it comes to TPG, which we're happy to see. The Telecommunications Industry Ombudsman collects figures on these results each year which we've republished below.