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The playpens that fail key safety tests
Our experts uncover dangers including limb entrapment, strangulation risk, loose gates, tipping over and more.
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5 signs it's time for a new mattress
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Open letter to Parliament: Save safe lending
Right now the federal government is rushing through plans to axe safe lending laws.
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Keeping cool
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How much does air con cost to install?
Our expert explains the fees and factors involved in setting up a split system at home. -
Should you buy a Dyson fan?
Will you be blown away, or is the cult brand just a cool waste of money? Our experts weigh in. -
7 air conditioner myths busted
Our expert sorts the facts from fiction on price, unit size, running costs and more. -
Portable air con: what you need to know
Our helpful guide to go-anywhere cooling. -
The air conditioners to avoid buying
If you want to beat the heat this summer, steer clear of these mediocre models.
Making change together
How you've helped us make things fairer for Australians.
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December 2020
Mandatory standards for button batteries
A huge step forward for our product safety campaign. New regulations for products containing button batteries will help reduce the serious risk that these small but dangerous items pose to young children.
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November 2020
Victoria bans bank marketing in schools
The Victorian government announces it will end school marketing schemes like Dollarmites. Instead, students will participate in school-led programs designed to improve financial literacy.
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NOVEMBER 2020
Clearer hand sanitiser labelling
Thanks to pressure from over 26,000 CHOICE supporters, the government introduces new requirements for hand sanitiser labels, like including the percentage of alcohol on every bottle.
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November 2020
InvoCare Funerals displays national prices
After a Shonky Award for failing to display upfront funeral prices, InvoCare (White Lady and Simplicity Funerals) publishes its price lists online for each state and territory.
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September 2020
Super funds agree to dump junk insurance
Following pressure from Super Consumers, four funds agreed to remove or greatly reduce the impact of junk insurance.
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July 2020
Health insurers publish hardship policies
Nib and Medibank publish their hardship arrangements after pressure from CHOICE, making it easier for you to understand what help you can receive.
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July 2020
Insurers pause junk cover in super until 2021
Following ongoing pressure from Super Consumers, insurers promise not to rely on junk TPD terms that exclude people who are unemployed or working limited hours.
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June 2020
Strong mortgage broker rules released
ASIC releases guidance to finalise new rules requiring brokers to act in the best interests of customers. It has no loopholes or "safe harbours", reflecting what CHOICE was calling for.
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May 2020
ACCC recalls unsafe folding trike
Following the results of our rigorous product testing, the ACCC recalls the Q Play Rito Folding Trike for not complying with mandatory safety standards.
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April 2020
InvoCare Funerals drops dodgy fees
Thanks to our tenacious investigative journalism, InvoCare permanently drops its unfair late administration fees.
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April 2020
NSW first to act on price gouging
NSW commits to "name and shame" companies that put up prices on essentials during the pandemic – now we're pushing all states to do more.
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March 2020
No pandemic exclusions in superannuation
Super Consumers call on all funds to drop pandemic exclusions from insurance policies, and within a week all but one comply. The holdout follows a month later.
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March 2020
Health funds drop price increases
Most health funds agree to delay or drop price increases after we called for fairer pricing during COVID-19.
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February 2020
Mortgage brokers must act in your best interest
New laws pass to hold brokers accountable after years of pressure (from us) and scandals (from them).
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FEBRUARY 2020
Unfair insurance terms now illegal
A win that was decades in the making. More than 20,000 people signed our petition to the Treasurer to get this reform over the line.
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December 2019
Financial advice: No more fees for no service
New laws close a loophole, ending ‘trailing’ commissions to financial advisers. Instead of your adviser being paid fees for no reason, the money will stay in your pocket.
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December 2019
Fairer ticketing laws in sight
After years of pressure, the government releases draft laws to stop companies like Viagogo scamming you when you buy tickets online.
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August 2019
New consumer right to data
The Consumer Data Right Law passes, giving you more control over the data companies hold about you and letting you share it securely so you can switch services more easily.
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August 2019
Added sugar to be called out on labels
Health Ministers agree to expose sneaky added sugar with clearer labelling on packaged foods.
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