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Spring, foam and latex mattresses – what we found

Many of the claims made by mattress makers and retailers don't match product performance.

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Last updated: 12 November 2019

We spend about one-third of our lives sleeping, and aside from holidays or the occasional 'nap' on the floor, most of this takes place in a bed at home.

So naturally, you'll want a mattress that provides optimal support and comfort at the end of a long day. But finding the right one isn't a simple process.

You don't always get what you want

Not only did our investigation into mattress pricing reveal the practices companies use to confuse consumers and diminish bargaining powers, our mattress reviews uncover other retailer and manufacturer claims that don't stack up.

Consumers put a lot of faith in salespeople and online retailers to honestly answer questions such as "how firm is it?", "is it supportive?" and "will it feel the same in 12 or 24 months?" Yet the results of our test show that there's often a substantial difference between the mattress you think you're buying and the one that ends up in your house, in a number of cases.

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