Skip to content   Skip to footer navigation 

2019 media releases

Avoid Boxing Day Duds: CHOICE
25 December 2019

The CHOICE Boxing Day Cheat Sheet launches for 2019. 

"The real estate lobby is out of touch in Queensland"
10 December 2019 

CHOICE response to Queensland rental reforms. 

APRA heatmaps will help remove poor performers
10 December 2019 

Super Consumers Australia welcomes the introduction of APRA heatmaps.

Please explain: AMP claims handling delays
9 December 2019

Super Consumers Australia publishes an Open Letter to the board of AMP Limited.

Christmas groceries set to be more expensive in 2019
8 December 2019

The CHOICE guide to Christmas 2019 - Aldi impresses experts. 

ASIC launches formal investigation into timeshare
6 December 2019

CHOICE responds to damning review of timeshare industry.

Recalls triple under "shamefully weak" safety laws: CHOICE
29 November 2019

Laws needed to stem the flow of unsafe products.

20,000 Australians demand the end of unfair insurance: Canberra
25 November 2019

Consumer groups show support for Federal Government reforms. 

Aussie Home loans reported for misleading and deceptive claims
23 November 2019

Complaint to ASIC shows mortgage brokers making big promises, but failing best interests of Australians. 

"Disgraceful" - funeral giant InvoCare taking advantage of grieving vulnerable families
22 November 2019 

Industry insider exposes hidden fees and misleading invoices. 

CHOICE statement on today's Ministerial Forum of Food Regulation Review
15 November 2019

Health Star loophole left open.

Super Consumers support APRA heatmaps
15 November 2019

Super Consumers Australia welcomes APRA's announcement today to release performance heatmaps for MySuper products.

Testing reveals plain water outperforms many cleaners: CHOICE
14 November 2019

How do Dettol, Ajax, Pine O Cleen, Windex and others stack up in our testing?

New Research: Food industry tricks Australians with health claims
12 November 2019

Health Star Ratings must be made compulsory: CHOICE

Commonwealth Bank promoting the benefits of credit cards to Year 3 students: CHOICE
31 October 2019

CHOICE submission calls on ASIC to act on Dollarmites and school banking.

CHOICE reveals NT health insurance plus policy scams
30 October 2019

Frank, Tuh and Latrobe caught ripping NT off with plus policy scams.

CHOICE reveals TAS health insurance plus policy scams
30 October 2019

Frank, Australian Unity, and RACQ caught ripping TAS off with plus policy scams.

CHOICE reveals WA health insurance plus policy scams
30 October 2019

Frank, Australian Unity, and Latrobe caught ripping off WA with plus policy scams.

CHOICE reveals SA health insurance plus policy scams
30 October 2019

Frank, Australian Unity, and RACQ caught ripping SA off with plus policy scams.

CHOICE reveals QLD health insurance plus policy scams
30 October 2019

Frank, Australian Unity, and RACQ caught ripping Queensland off with plus policy scams.

CHOICE reveals NSW health insurance plus policy scams
30 October 2019

Frank, Australian Unity, and RACQ caught ripping NSW off with plus policy scams.

CHOICE reveals VIC health insurance plus policy scams
30 October 2019

Frank, Australian Unity and CUA caught ripping Victoria off with plus policy scams.

CHOICE reveals ACT health insurance plus policy scams
30 October 2019

Frank, Australian Unity, and RACQ caught ripping ACT off with plus policy scams.

ASIC report confirms some insurance is junk
17 October 2019

Universal terms needed to protect consumers.

"Decade of shame" for finance sector: SHONKYS 2019
10 October 2019

AMP and entire pet insurance industry shamed as part of CHOICE SHONKYS 2019.

Medibankrupt - CHOICE warns Australians off private health shonks: SHONKYS 2019
10 October 2019

"The marketing of private health is still out of control."

IKEA Fridge Fail: SHONKYS 2019
10 October 2019

Better off chilling with penguins than buying IKEA's Nedkyld Fridge

Major fridge fail, junk finance and "bag of sugar" cereal: SHONKYS 2019
10 October 2019

IKEA, Kogan, AMP and the entire pet insurance industry named in 2019 CHOICE Shonkys

"Loud wake-up call for the problem-plagued mortgage broking industry": CHOICE
7 October 2019

CHOICE responds to the government's proposed best interests duty.

"People are choosing to leave private health, corporations shouldn't be incentivised to stop them": CHOICE
4 October 2019

CHOICE responds to industry's proposal for further private health insurance industry subsidies.

Funeral plans exploit anxiety around high funeral costs: CHOICE
3 October 2019 

Families shocked by funeral industry practices.

"Commonwealth Bank doesn't care about education": CHOICE
30 September 2019

Dollarmites and school banking: New ASIC research shows little evidence programs work.

Super Consumers Australia Statement on the Retirement Income Review
27 September 2019

Superannuation's unlucky lottery
25 September 2019

Underperforming MySuper products costing billions. 

Taking on $42M super lobby: Super Consumers Australia launch
25 September 2019 

Majority of Australians want their voice to be represented in superannuation debates. 

Super Consumers Australia at CHOICE response to the passing of the Treasury Laws Amendment (Putting Members' Interests First) Bill 2019
19 September 2019

Kmart sucks: Three vacuums come dead last in independent tests
17 September 2019 

CHOICE labs award Kmart's 'Anko' brand the lowest scores out of 48 vacuums tested.

Parents demand Canberra act on unsafe products
10 September 2019

Some children's products have up to 98% failure rate on CHOICE tests. 

More fridges than ever before failing our tests: CHOICE
3 September 2019

17% of fridges arrived non-functional, had a noticeable fault or failed energy testing in past 12 months.

NSW acts on exploitative funerals - other states urged to act
30 August 2019

Clear pricing for funeral services will help grieving families.

Broking sector's broken promises: CHOICE
29 August 2019

CHOICE response to ASIC research: "The mortgage broking sector isn't fixing this problem, it's making it worse."

Consumer advocates unite as Government inaction on payday loan reform hits 1,000 days
26 August 2019

"Extortionary and extremely harmful": CHOICE welcomes the proposed ASIC ban on risky investment products
22 August 2019

ASIC will use its new Product Intervention Powers to ban harmful investment products.

"We need actual information, not marketing on our food labels": CHOICE response to food label changes
19 August 2019

CHOICE welcomes changes to added sugar labelling, but says that recommendations to improve the Health Star Rating system do not go far enough.

Which white bread should you be buying?
19 August 2019

CHOICE reveals which brands should be on your grocery list.

CHOICE responds to Treasurer's Royal Commission road map announcement
19 August 2019

"Stand strong against industry pressure" is the message from CHOICE CEO Alan Kirkland following Federal Treasurer Josh Frydenberg's announcement on how the government will implement the Banking Royal Commission recommendations. 

Your choice of washing machine could waste over 460,000 litres
16 August 2019

CHOICE experts share water saving tips. 

"Better treatment with a $40 toaster than a $40k car" - Ford, Hyundai, Nissan and others failing Australians
12 August 2019

CHOICE calls on major car brands to adopt fair and clear 60-day refund policy.

CHOICE welcomes Consumer Data Right
1 August 2019

Law that will make it easier for people to compare and switch passes Parliament. 

CHOICE exposes hidden funeral costs
1 August 2019

Industry practices that hide prices take advantage of grieving families.

CHOICE Appliance Retailer Satisfaction Survey reveals best and worst retailers
29 July 2019

CHOICE members have rated Betta Home Living the number one bricks and mortar appliance store in the country, according to CHOICE's Appliance Retailer Satisfaction Survey.

Increasing the superannuation guarantee: the half-million-dollar distraction
26 July 2019 

The current debate about whether or not to lift the 9.5% super guarantee is a distraction from measures that could be introduced today that would see workers retire with $500,000 more in their superannuation.

"I became a mortgage broker in 10 days" - CHOICE investigation finds poor standards and sales culture
17 July 2019 

A CHOICE investigation into the mortgage broking industry has uncovered a culture of sales above all else and training that treats customer concerns as a problem to "overcome."

CHOICE reveals best priced electricity providers across NSW, Victoria and South East Queensland
4 July 2019

Consumer advocate CHOICE has revealed which electricity providers offer the most competitively priced plans across NSW, Victoria, and South East Queensland based on bills analysed by their bill switching service, Transformer.  

DO NOT FLUSH: CHOICE response to Federal Court flushable wipe judgement
28 June 2019

CHOICE is warning Australians not to flush wipes, following a disappointing court decision that means flushable wipe companies won’t be held to account for clogged sewers, damaged waterways and terrible plumbing bills for Australians.

Gold, silver or bronze? CHOICE helps you find the right level of private health cover
27 June 2019

Consumer advocate CHOICE has released a new tool to help people figure out what level of cover they need under new health insurance categories. 

CHOICE response to ASIC Product Intervention Power release
26 June 2019

CHOICE hopes these powers will be used to curb or stop the sale of products that are outright ripoffs, like consumer credit insurance, funeral insurance and tricky life insurance policies. 

Ministers must act on sugar labels
25 June 2019

Health Ministers must ensure foods high in added sugar receive lower Health Star Ratings, says CHOICE.

Top 5 EOFY sales products and avoiding EOFY sales regret
12 June 2019

With end of financial year sales marketing going into overdrive, has released the top 5 products from last year’s sales with tips on how to spot a bargain and how to avoid a dud.

"Don't play games with consumer rights": CHOICE on Jetstar's $1.95m penalty
30 May 2019

Consumer advocate CHOICE says today's announcement of a $1.95m penalty for Jetstar over "false and misleading representations" of the consumer law is an important message to Australian businesses.

CHOICE and Superannuation Consumers' Centre response to ASIC internal dispute resolution consultation
15 May 2019

Financial firms needs to be much better at resolving complaints when they are first made, and this needs to be firmly regulated by ASIC.

The "Mighty South Aussies" top supermarket survey:
14 May 2019

South Australians have backed local brand Foodland, with the supermarket chain taking out top position in the first ever CHOICE Supermarket Satisfaction Survey.

Harris Farm Markets impresses NSW shoppers:
14 May 2019

NSW shoppers have driven local brand Harris Farm Markets to number 2 in the first ever CHOICE Supermarket Satisfaction Survey.

Local brands dominate in supermarket survey:
14 May 2019

Local brands are the big winners in the first CHOICE Supermarket Satisfaction Survey - with NSW's Harris Farm Markets and SA's Foodland taking out the top spots.

Australians being forced into junk insurance in superannuation
7 May 2019

The Superannuation Consumers' Centre (SCC) at CHOICE says an independent inquiry is desperately needed to figure out how best to protect people who can no longer work.

Kill off useless codes: CHOICE slams finance codes and calls for new ASIC powers
6 May 2019

In a submission to Treasury, CHOICE and the Superannuation Consumers' Centre have called on the next Federal Parliament to grant ASIC new rule-making powers.

ASIC's warning to super funds: CHOICE responds
17 April 2019

Super funds are potentially breaking the law.

Nab dumping the introducer program: CHOICE response
25 March 2019

Health insurance tops household worries for first time: CHOICE
19 March 2019

"Frankly dishonest" - experts warn about the quality of health insurance advice with market changes ahead

Button battery safety failures
14 March 2019

CHOICE says children's lives are being jeopardised by business ignoring button battery risk

Australians fed up with fake supermarket price tricks: survey
19 February 2019

CHOICE calls on Australians to stand up to the supermarkets.

Consumer groups quit disingenuous consultation
15 February 2019

Consumer groups ask Canberra to move quickly on bank payments to mortgage brokers.

Baby cots lift their game
15 February 2019

But is the one in your home safe? CHOICE shares what to look for.

CHOICE scores cot safety win, but Canberra must act on safety
15 February 2019

CHOICE calls for election commitment to General Safety Provision.

What's the problem with mortgage broking?
5 February 2019

Following the banking royal commission's final report, CHOICE has detailed the problem with the mortgage broking industry and why it needs to change.

"Rip the bandaid off mortgage broking"
5 February 2019

Members of parliament must act on the banking royal commission's mortgage broking recommendations.

"Damning indictment of industry self-regulation"
4 February 2019

Banking royal commission report a once-in-a-generation opportunity to clean up the banking and financial services sector.