Pulled apart at the seams
We asked three experts to examine some classic women's heels, all with a mid-level (5-6cm) heel, in a style many women wear on a daily basis.
The Sandler factory in Sydney puts all its footwear through rigorous testing, and invited CHOICE to use its specialised equipment. Our experts pulled the shoes apart to see what they were made of, looking at:
- strength of heels, with a heel pull-off test
- strength and quality of the leather/synthetic material on the inside and outside of the shoe
- padding in the heel and toe area
- quality of the metal shank, which determines the shape and provides support
- strength of the adhesive used to bond the upper and sole together.
- Materials: Leather upper, lining and sole
- Price: $425
- Materials: Leather upper, synthetic lining, resin sole
- Price: $140
- Materials: Synthetic upper and lining, PVC sole
- Price: $34.95
Materials and construction
The unexpected result of our pull-apart test was that the Payless shoes were surprisingly well-constructed. They withstood the heel pull-off test and were well bonded together, although our expert panellists noted some stray remnants of adhesive that should have been sanded off.
From a manufacturing point of view, the Nine Wests had the most sophisticated and well-designed construction. The shank of a shoe gives it strength and support, and in this pair the shank combined with a screw to secure the heel, which proved to be the sturdiest construction of the three pairs.
However, the function of the Nine West shoes was sacrificed for fashion – the design of the heel and the slightly upturned toe resulted in a wobbly walk for wearers.The Nine Wests also had more padding in their heels than the others, but they might have needed it to boost stability.
The Anne Kleins' construction was solid, but not markedly superior to the others.
The Payless shoes were entirely synthetic, and once you damage the vinyl, there's nothing you can do to repair them. The leather of the Nine Wests and Anne Kleins can be maintained with shoe polish.
The Nine Wests' cow-leather upper had a 'high-shine' finish, which means the leather had been sanded and coated with a layer of polyurethane – similar to the patent leather process.
The Anne Kleins were made of high-quality kid leather that not only looked good but felt soft. Unlike the others, its upper was made of just one piece of leather, with only one seam at the back of the heel. The lining was also kid leather, which our road-testers found very comfortable.
The soles of the Payless pair had anti-slip ridging but they were made of PVC, which will cause static electricity and heat up quickly. The Nine Wests' soles were made of resin, with anti-slip ridging. Resin doesn't create static electricity like PVC, and it also moderates hot and cold temperatures reasonably well.
The Anne Kleins were the only pair with leather soles, so they will be the most effective at moderating extremes of hot and cold. Leather soles wear out more quickly than synthetic ones, but on the upside, they can be repaired. The experts thought a half-sole could easily extend the life of these shoes.
While the Anne Kleins and Nine Wests had better padding in their heels than the Payless pair, the experts noted that none of the shoes had sturdy cushioning material such as cork in the toe/ball area. This would make them more comfortable.
The Nine Wests had a more exaggerated toe spring (up-turned toe) than the others, known as a`Turkish-style' toe. This creates a rocker effect, so that the shoe rolls forward to compensate for a lack of flexibility in the sole.
The road test
Before we tore the shoes to pieces, a few willing CHOICE women took the three different pairs for a road test around the office.
The heels on the Nine West pair caused the wobbles for our trialists. Our experts weren't surprised, saying that the smaller surface area of the heel and the upturned 'Turkish-style' toe were to blame for this instability. However, seasoned heel fans may not find it a problem. The Anne Kleins and the Payless shoes felt far more stable by comparison.
For both looks and comfort, trialists preferred the way the Anne Klein and Payless toes sat almost flat to the floor, unlike the Nine West's slightly upturned toe.
The Anne Kleins were bit tight in the toe, but their high-quality leather quickly started stretching to fit the wearer. The Nine West and the Payless shoes were roomier in the toe area.
Because the Payless were entirely synthetic, they caused a noticeable problem in the sweaty-foot department.
All three pairs were a size 8, but the Payless were wider and longer than the other two pairs. The Anne Kleins and the Nine Wests were similar in length but the Anne Kleins were also narrower, so felt smaller to some trialists.
We also covered up the labels and asked people to pick which shoe they thought was the most expensive. Surprisingly, most picked the Payless. The sleekness, and the quality and softness of the leather on the Anne Kleins made them a favourite, although wearers confessed they wouldn't be prepared to spend $425.
Our expert panellists thought the range of prices reflected the range in quality: the more expensive the shoes were, the better quality their materials. But in terms of construction and strength, all three pairs were similar.
- The Payless shoes would be fine for wearing out every now and then, but on a day-to-day basis your feet will be better off in leather shoes.
- The softness, leather quality and sleek look (complete with toe cleavage) of the Anne Kleins rated highly. This pair would be the best for your feet because they're leather inside and out. But at $425, you pay for that privilege – as well as for the prestige of the designer label.
- Despite the Nine Wests' wobbling issues, the panel thought they were the best value for money. Its leather upper is likely to last longer than the Payless vinyl.
- The synthetic lining of the Nine Wests won't be as comfortable as a leather one, but at $285 less than the Anne Kleins, you might think the compromise is worth it.
- Look for a full leather shoe (uppers and linings) for the same price as the Nine Wests – that would be the ideal.
It's worth keeping in mind that higher heels require slightly more complex engineering – so the difference in construction might be felt more or sooner if you get your four-inch stilettos from, say, Payless instead of Nine West.
Meet the experts
Casper Ozinga: Honorary Secretary of the Australian Pedorthic Medical Grade Footwear Association and Managing Director of Comfort and Fit Australia, a NSW company that specialises in orthopaedic, comfort and speciality footwear.
Andrew McDonald: Designs and constructs handmade shoes. Andrew makes tailored shoes for any size of foot, and has also created specialised footwear for films such as Mission Impossible 2 and the Star Wars prequels.
Tony Butler: New Development Manager, Sandler Shoes Australia. He's been working in the design area of the shoe industry for 30 years.