Meta introduces a requirement that financial advertisers are verified to help prevent fake celebrity investment scam ads on Facebook and Instagram.

Reforms pass to regulate buy now, pay later loans under the Credit Act. Companies will need to ensure they’re not selling unaffordable loans and provide support for those facing financial hardship.

Reforms introduce the right to sue after a serious privacy breach, extra enforcement powers for the privacy regulator, and algorithm transparency obligations.

New rules grant stronger powers for the ACCC, to stop big businesses from squeezing out competitors to capture a larger percentage of the market.

Privacy Commissioner finds that Bunnings broke privacy laws by using facial recognition in 63 stores without customer consent. Bunnings has to delete all sensitive data, and not repeat or continue the practice.

Reforms to rental laws in both states establish a right to pay rent for free through direct debit, landing a blow against RentTech payment platforms, which add additional fees.

The government commits to  a new ban on unfair business practices. The new law could cover a range of traps like dynamic ticket pricing, gym memberships that are almost impossible to cancel, and pre-checked extras at online checkouts.

The government announces plans to introduce strong penalties for businesses that flaunt consumer laws by unfairly denying people their consumer guaranteed rights to a repair, refund or replacement.

Coles and Woolworths face court for allegedly misleading ‘Prices Dropped’ and ‘Down Down’ discounts on hundreds of products, when they were the same or higher than the previous regular price.

New government reforms strengthen airline consumer rights, including a new independent Aviation Ombuds Scheme. This replaces the current industry-funded Airline Customer Advocate that's so bad, we gave it a Shonky Award in 2021.

New mandatory standards introduced following rigorous testing and advocacy by CHOICE. The standards reduce the risk of death and injury from sleep products.

The government appoints CHOICE as one of the first ‘designated complainants’, allowing us to make ‘super complaints’ to the ACCC on significant and systemic consumer problems.

New vehicle Fuel Efficiency Standards aim to reduce vehicle running costs and increase vehicle choices, including electric vehicles.

The ACCC introduces a new information standard for toppling furniture to reduce incidents, that requires warnings and information for consumers.

Australian Energy Regulator warns energy retailers that promoting HelpPay might be against the law.

The online floristis ordered to pay a $1 million fine for misleading advertising. This comes after CHOICE gave a Shonky Award to Bloomex in 2022 for poor service.

The Government announces $97 million to the Youpla Support Program to assist some victims. Thanks to ongoing advocacy by First Nations advocates, policyholders, and community organisations.