Buying your booze at bargain prices is one way to keep costs down for your weekly shop or a special event. The best prices are usually found at the large, supermarket-chain owned bottle shops, but what are their retail practices – and our buying habits – doing to smaller retailers and long-term competition in the industry?
Woolworths and Coles dominate Australia's liquor industry, making it virtually impossible for smaller, independent retailers to compete. And while the buying power of these two giants has undoubtedly driven down prices for consumers, their sustained below-cost prices are crippling the competition. We take a look at the impacts of this aggressive discounting and what it may ultimately mean for consumers.
Australia's largest supermarket groups, Wesfarmers (Coles) and Woolworths, together control around 60% of the liquor retail industry in Australia – having bought up pubs, hotels, licences, competitor retailers and chains. And according to the IBISWorld industry report from April 2014, their dominance is only set to grow, with another 270 stores between them planned for the next two years.
Both operate three distinct brands targeting different customer segments.
- Woolworths Liquor – located near their supermarkets.
- BWS – medium-sized shops positioned for convenience.
- Dan Murphy's – 'big box' or 'warehouse superbarn' outlet.
- Liquorland – located near their supermarkets.
- Vintage Cellars – medium-sized shops positioned for convenience.
- 1st Choice Liquor – 'big box' or 'warehouse superbarn' outlet.
Industry research group IBISWorld says this expansion is largely at the expense of independent retailers. Back in 2010, they predicted the liquor industry may even be completely absorbed by supermarkets by the end of 2014–15.
Supermarkets can offer cheap prices by marketing 'loss leaders' – products they sell below wholesale cost – and by benefiting from wholesale discounts and rebates that aren't available to smaller competitors.
"We might pay $22 wholesale for a bottle of scotch and see it retailing at Dan Murphy's for $20," says Franc Gionta, Chief Executive of Amato's Liquor Mart, a family-owned bottle shop in Leichhardt, NSW. "I don't know how they fund it – wholesalers tell me we get the same trade price. The majors must be covering the difference themselves."
Philip Connolly, who owns two liquor outlets in Sydney, tells a similar story. "We recently bought Crown Lager direct from Carlton Brewery for a wholesale price of $51 per carton, and put it on sale in the shops for $55. At the same time, Dan Murphy's had Crown on special at $75 for two cartons."
When below-cost selling occurs in a fairly concentrated market, the typical fear is that once the competition is reduced or squeezed out, major players will recoup lost revenue through higher prices. So if these loss-leader products are being sold, shouldn't the regulators take action?
"If a business is engaged in predatory pricing – that is, below-cost pricing designed to damage or drive competitors from the market – then the Australian Competition and Consumer Commission (ACCC) can act under our competition laws," says Dr Craig Emerson, former Minister for Competition Policy and Consumer Affairs.
"A court dealing with a predatory pricing case does not have to be satisfied that the accused business can recover its losses after it sees its rival out of the market. At the same time, however, we need to be careful about stopping businesses offering consumers lower prices. Sometimes complaints are made in the name of protecting existing businesses from competition."
The ACCC tells us it will take seriously any information that shows below-cost pricing is being used to damage other competitors. "Where there is information to suggest this is occurring, the ACCC will investigate," a spokesperson says.
The ACCC has had good cause for concern around the misuse of market power in liquor retailing, as both Coles and Woolworths have previously been found guilty of illegal conduct. In 2005 and 2006, the ACCC completed successful legal action against Coles (Liquorland) and Woolworths for anti-competitive liquor deals.
Both had knocked down competitors' applications for new liquor licenses, but agreed to withdraw their objections if the independents signed restrictive agreements to help eliminate them as rivals. Liquorland was fined $4.75 million for the dirty dealing, and Woolworths copped a $7 million bill.
We checked the prices of some popular beer, wine and spirits at 11 stores on Sydney's North Shore, including the Coles and Woolworths-owned outlets, one IGA Plus Liquor store and four independents. We also asked the Liquor Merchants Association of Australia for beer and spirit wholesale prices, and found that retail prices set below those trade prices are common for beer, particularly in the large stores (there was almost no below-cost selling of spirits).
However, the wholesale price guide isn't necessarily indicative of the true cost, because all retailers negotiate their own prices with their suppliers, and some get discounts and rebates of up to 20%.
We found that:
- Retail prices for beer were commonly below trade wholesale prices, particularly at the big-box superstores.
- Even when liquor outlets are owned by the same supermarket chain, you can expect to pay more for convenience if the shop is close to the supermarket. For the beer and spirits compared, Coles' Liquorland was 14% more expensive than their 1st Choice outlet, while Woolworths Liquor was 15% dearer than Dan Murphy's. And in one case, VB cost 35% more in Woolworths Liquor than in Dan Murphy's.
- For the five popular beers we compared, Dan Murphy's had the cheapest average prices, followed by IGA. Independent stores were the dearest, although a few were selling VB at below the listed wholesale price. The foreign beers were sold below the listed wholesale cost at almost all of the shops we visited. "Parallel importing of beer is very common in the industry," says a representative of Woolworths, "particularly by smaller independents, as it means they can circumvent the major breweries and further reduce prices for consumers."
- For the five spirits compared, Dan Murphy's was cheapest followed by 1st Choice Liquor, while Liquorland and Woolworths Liquor outlets were among the dearest.
The wine industry has been dramatically affected by an oversupply, as well as by a strong Australian dollar that's hurting export sales. Coles and Woolworths have a booming market with their own label and unbranded wines known as 'cleanskins'.
By bottling up unused wine for retailers to sell unbranded, winemakers can clear excess stock without damaging their brand integrity. And consumers have embraced cleanskins, which for many people have replaced branded cask wine (aka goon) at the budget end of the market, and offered considerable savings over more expensive branded bottles.
But some people think cheap cleanskins and own-brand wines are hurting the industry. "The two major supermarkets are now in an increasingly strong market position to dictate to suppliers," says Mark McKenzie, Executive Director of Wine Grape Growers' Australia. "The dominance of supermarket-owned wine brands made under contract is squeezing wine producers' profits. And while consumers are enjoying low prices now, there will be a huge cost to the variety of Australian wines available."
"The chronic oversupply is all our own doing – we're not blaming the retailers for that," says Stephen Strachan formerly of the Winemakers' Federation of Australia. "But retailers are using the surplus to introduce their own brands to the market, which ultimately comes at a cost to established brands. For an established brand owner it is soul-destroying to see your brand unnecessarily discounted in the marketplace, undoing all of the hard work you have done over the last five or even 10 years."
The supermarkets deny claims like these. "Cleanskins intrinsically exist due to the chronic oversupply in the Australian wine industry, and blaming retailers for the wine glut is drawing a rather long bow," says a Coles spokesperson. "The reality is that cleanskins are an avenue for producers to sell their excess wine, with less long-term impact to their brands. While we offer a sizable range of cleanskins, they are only a small part of our overall wine range. We continue to support Australian wine producers, large and small."
CHOICE member Trevor Spring
- "As a consumer, I'm making hay while the sun shines. I prefer Dan Murphy's over 1st Choice, even though its nearest outlet is a little further away, as I think they have a slight edge on prices. I tend to make bulk purchases to benefit from half dozen or dozen discounts and do so about once a month, but more frequently in summer when social contact tends to be higher, especially around the Christmas/New Year period. Convenience often favours smaller outlets. If consumers wish to buy only a bottle of wine, then the shop's proximity will impact on their purchasing decisions."
CHOICE member Garry Richards
- "When we enter the supermarket we are greeted with the booklet of specials, with the last two inside pages devoted to Liquorland specials. However, in fine print at the bottom the booklet says 'Specials not available through coles.com.au, Liquorland Direct or Liquorland Express World Square, George Street and Kings Cross Stores.' I find it annoying because my shopping is significantly influenced by specials. The liquor specials that catch my attention are not available to me and I am inconvenienced by having to do that shopping elsewhere."
CHOICE member Michelle Turner
- "We know Dan Murphy's is owned by Woolies, but you can't beat the prices! Bella Yellowglen champagne can cost up to $22 at some liquor outlets, but you can regularly get it for as little as $9.50 a bottle in a carton of six at Dan Murphy's. I hate the giants, but you have to admit they have their advantages."
CHOICE member Asher Doyle
- "We can get good bargains at Vintage Cellars, but some smaller brands and types of wines can be lost. I also buy through Wine Selectors – a delivered mixed dozen – for delivery, value and variety."
Jim Cooper, Coles
- "Big-box liquor stores aren't new. We'll leave the predictions to others, but we find that wherever we enter a market, competition increases and consumers benefit from low prices."
Steve Greentree, Woolworths
- "We can get $20 of value into an $8-$11 bottle at Dan Murphy's. That's a 50% price reduction."
Andrew Reitzer, former Chief Executive of Metcash
(Metcash owns Australia's largest liquor wholesaler and supplies 17,000 licensed outlets).
- "Sometimes we advertise below-cost prices to compete. The two major chains are opening 'big box' outlets that murder the competition on price."
- "It's not uncommon for businesses to raise concerns over the retail price offered by larger competitors compared to the wholesale price available to those smaller businesses. Sometimes this may reveal different supply terms arising from factors such as volume or promotional arrangements. At other times it may just reveal strong competition."
Mark McKenzie, Chief Executive of Murray Valley Winegrowers
- "Consumers have been in a happy hunting ground for wine prices for well over a decade. But they'd take a different view of cheap wine prices if they knew the impact on wine grape growers. It's common for wine grape growers to go out of business in the current environment. There's a short term gain for the consumer but in the long-term we're undermining the Australian wine industry. It's killing the golden goose."
Stock images: Getty, unless otherwise stated.