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Diversity and inclusion at CHOICE

AHRI 2017 finalist Gender Equity in the Workplace Award

To successfully achieve our purpose – to fight for fair, just and safe markets for consumers – CHOICE wants our staff to be more representative of all Australian consumers so we are able to better understand and respond to the needs of Australian consumers.

Our work towards realising the benefits of diversity and inclusion will include a range of priority actions for the period 2018–2021:

1. Improve CHOICE's ability to attract, recruit and retain staff of diverse backgrounds, representative of Australian consumers. Initially, CHOICE will prioritise the following key diversity areas:

a. Gender

b. Aboriginal and Torres Strait Islander

c. Abilities/Disability

Key outcomes:

The Executive Team will monitor data and evaluate the effectiveness of activities through the following targets by 2021:

  • Inclusive sentiment among staff (qualitative) or at least 75% agreement toward inclusive practices (quantitative).
  • Increase or maintain (where achieved) at least 50% female representation in key decision-making groups.
  • Increase our representation of staff that identify as Aboriginal & Torres Strait Islander to the level representative within the community.
  • Increase our representation of staff that identify as having a disability to the level representative within Australian workplaces.

2. Ensure we apply a diverse and inclusive lens to our work

We celebrate diverse and inclusive events for staff to participate in throughout the year, provide facilities to make the working week easier and more welcoming for staff with a range of needs and backgrounds, and we're working towards achieving gender equality in our decision-making teams by June 2021.

We aim to continue our WGEA compliance and continue to look at relevant areas of improvement.

Our progress towards our Diversity & Inclusion goals:

CHOICE Diversity infographic 2019


Diversity at Choice March 2019

Female representation

Aim: 50% representation in key decision making teams by June 2021

49% people managers

53% executive team

47% strategy and performance team

How choice represents the Australian workforce and community November 2017

59.6% women at CHOICE

17% LGBTIQ+ workforce

10.6% identify as having a disability

1.1% identify as Torres Strait Islander or Indigenous

33% Born outside Australia

43.6% have caring responsibilities

Departments at CHOICE gender representation March 2019

Growth and experience

Male: 27%
Female: 73%

Commercial and finance (including CEO and HR)
Male: 45%
Female: 55%

New things
Male: 53%
Female: 47%

Campaigns and communications
Male: 33%
Female: 67%

Reviews and testing

Male: 62%
Female: 38%

Editorial and investigations

Male: 17% 
Female: 83%

Data and technology
Male: 78%
Female: 22%