We want our staff to be representative of all Australian consumers.
Our purpose at CHOICE is to fight for fair, just and safe markets for consumers. To achieve this, we strive to build a workforce representative of all Australians. A more diverse and inclusive workplace enables us to better understand our community and one another, and to effectively respond to the needs of consumers.
A key goal in our 2025–27 Strategy is to become an organisation connected with more people, with a strong emphasis on realigning our workplace culture. To achieve this, we have commenced several initiatives, and continue to focus on:
- Implementing our Reconciliation Action Plan (RAP) – currently at the Innovate RAP stage, which is the second of four stages in our reconciliation journey.
- Reviewing relevant policies periodically to ensure they respect and support all aspects of identity.
- Embedding equity, diversity, and inclusion throughout our recruitment processes.
- Developing leaders’ capabilities to model inclusive behaviours and manage diverse teams effectively.
- Facilitating flexible work practices that enhance inclusion and accommodate varying circumstances.
- Enabling public holiday substitution to support cultural and religious inclusivity.
- Strengthening a safe, respectful workplace with training on Respect at Work and Psychosocial Hazard awareness as part of our Psychosocial Framework.
- Endorsing a targeted and topic-focused wellbeing program that supports the social, physical, financial and mental wellbeing of staff.
- Maintaining compliance with the Workplace Gender Equality Agency (WGEA) reporting requirements, enabling us to regularly assess our salaries and policies through a gender equality lens and identify opportunities for improvement. (Read more in our WGEA Employer Statement).
- Strengthening procurement practices to include and support diverse suppliers, such as Indigenous-owned, social enterprises, and small local businesses.
