Skip to content   Skip to footer navigation 

Sumo Power Review

Sumo is a one-stop shop for energy and internet, with no lock-in contracts. Here's what you need to know before deciding whether to switch to Sumo Power.

energy sumo energy
CHOICE staff
CHOICE staff

Sumo Power sell electricity and gas to over 20,000 customers, giving them 0.23% of the Australian energy consumer market. They offer electricity, gas and internet bundles to help their customers save.

Sumo Power was established in 2014, and is an Australian-owned, publicly listed company with head offices in Melbourne, Victoria.

Neither the organisation nor its products are carbon neutral.

Contact information for Sumo Energy

sumo.com.au/energy

13 88 60

Which states does Sumo Power supply?

CHOICE Expert rating on Sumo Power

CHOICE Verdict on Sumo Power

Environment

  • With only 1.5 stars, Sumo Power aren't the worst for green electricity but they aren't great - they have no carbon offsets or a stand on Energy efficiency/Demand response management, nor decarbonisation.
  • They have reasonable support for renewables energy and a reasonable stand on support for fossil fuels and investment.

Customer service

  • 996 complaints were lodged against Sumo Power in 2018/19,according to data from the Australian Energy Regulator. This amounts to 4.8% of the company's customers.
  • The average wait time for a customer service call made to Sumo was 230 seconds.

Sumo Power prices

Leave a comment

Display comments