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Mojo Power Review

Mojo is a small power retailer operating in Queensland and New South Wales. Here's what you need to know before deciding whether to switch to Mojo Power.

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CHOICE staff
CHOICE staff

Mojo Power serves the energy needs of around 2,500 Australian customers, and claims to put the power in their hands with online self-service tools.

Mojo Power is a partly Australian-owned company, with head offices in Sydney, NSW. The retailer was established in 2015, and does not generate the power it supplies to customers, instead buying this off off the National Electricity Market.

As a result, neither the organisation nor its product are carbon neutral.

Contact information for Mojo Power

mojopower.com.au

1300 439 406

Which states does Mojo Power supply?

CHOICE Expert Rating on Mojo Power

CHOICE Verdict on Mojo Power

Environment

  • Little information is available about Mojo Power's environmental stance or impact, and the company does not own any power generation assets.
  • On the website, Mojo does claim to offer one of the highest solar feed-in tariffs on the market, at 20c/kWh.

Customer service

  • 126 customers made complaints about Mojo according to 2018/2019 data from the Australian Energy Regulator.
  • 87% of calls made to Mojo's customer service department were answered within 30 seconds in 2017/18.
  • The average wait time for a call was 10 seconds.
  • 7% of calls were abandoned before being answered in this same time period. 

Mojo Power prices