GloBird has over 60,985 electricity customers throughout Victoria, New South Wales, Queensland and South Australia. This is almost double the number of customers since our last survey in 2019-20.
It also offers gas supply.
On this page:
- Which states does GloBird Energy supply?
- CHOICE Expert rating on GloBird Energy
- CHOICE Verdict on GloBird Energy
- GloBird's energy sources
Established in 2014, the privately held, Australian owned company is based in Mitcham, Victoria, with call centres in Melbourne. GloBird Energy has won the MOZO award for low energy rates in Victoria multiple times, and the company's focus is on providing competitive pricing alongside customer service.
Neither GloBird's organisation nor the product it offers is carbon neutral.
Contact information for GloBird Energy
13 34 56
Which states does GloBird Energy supply?
CHOICE Expert rating on GloBird Energy
CHOICE Verdict on GloBird Energy
Environment
- GloBird Energy does not own any power generation assets, as it is a retailer only.
- It is not involved in fossil fuel extraction.
- The company does not offer any kind of carbon offsets and buys energy from open market where coal still dominates.
- The solar export prices offered by GloBird are above the state average.
Customer service
- 262 customers (0.4% of customer base) made complaints against GloBird Energy in 2020-21, according to data from the Australian Energy Regulator.
- 57% of customer service calls were answered within 30secs.
- The average wait time was 104 secs.
- 17.7% of calls to GloBird were abandoned in 2020-21.
GloBird's energy sources
GloBird is not transparent about where energy comes from.
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