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Moustache Xroad 3 Open 2021 review

Low step frame type. Priced at $6195.

CHOICE Expert Rating

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CHOICE Expert rating

This is the product's overall performance score, based on key tests conducted by our industry experts in the CHOICE labs.

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Good points

The product's best features and benefits

Bad points

Drawbacks or issues you need to know about
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Recommended View more details.

We recommend bicycles that score 75% or over.

CHOICE Expert Rating View more details.

The overall score is made up of motor function (50%) and bike function (50%).

Motor score View more details.

This score is made up of starting, stopping and responsiveness (40%), hill climbing assistance (30%), controller and display (20%), and high-speed assistance (10%).

Bike score View more details.

This score is made up of uphill and slow riding performance, ease of mounting and dismounting and off-bike handling (50%), downhill and fast flat riding stability, safety and comfort (30%), and comfort and safety on bumpy and rough surfaces (20%).

Responsiveness score View more details.

How responsive is the motor to starting and stopping? How quickly does it respond to the cyclist's demand?

Hill climbing score View more details.

How well does the motor help with hill climbing?

Speed assistance score View more details.

How well does it assist with speed?

Interface score View more details.

How easy is the controller and display to use?

Slow score View more details.

How well does the bike perform in uphill and slow riding?

Fast score View more details.

How well does the bike perform in downhill and fast, flat riding?

Rough terrain score View more details.

How well does the bike perform on bumpy and rough surfaces?

Practicality score View more details.

This includes ease of mounting, dismounting, off-bike handling (walking the bike), safety and comfort.

Availability View more details.

'Tested model' means the bike was tested by ConsumerNZ and is still available as far as we can tell, whereas 'Discontinued model' means we couldn't find any samples to purchase.

Tested model
Price View more details.

Recommended retail price as of the publication date.

$6195
Frame type View more details.

Whether the bike is full frame or low step. Full frame means the bike has a cross bar you have to lift your leg over, while low step means the bike has no cross bar and it's easier to get on.

Low step
Motor brand
Motor model
Motor location View more details.

Usually the motor is located either where you peddle (mid) or at the rear of the bike.

Max assist torque (Nm) View more details.

The higher the amount of torque generally means the more acceleration when assistance is needed.

Assist settings View more details.

Assist settings or modes are the level of settings, generally from 1 (the least amount of assistance) to 6 or above.

Battery size (Wh) View more details.

How many Watt hours does the battery have? This directly correlates with how long it will last in a constant stream of assist. The larger the battery, the more expensive it is to replace.

Battery location View more details.

Batteries are usually in the seat tube, rear or down tube.

Wheel size
Tyre width
Tyre tread View more details.

Treads tend to deal with the different types of terrain the bike is designed for.

Mudguards View more details.

What the mudguard is made from.

Kickstand location View more details.

Where is the kickstand located on the bike?

Rear rack View more details.

Does the bike have a rear rack?

Lights View more details.

Does the bike come with lights?

Gears View more details.

How many gears can you cycle through and how are they changed? This is usually through a trigger or twist mechanism.

Suspension fork travel View more details.

Is there much fork suspension and how much can it travel? This is useful for smoothing out bumpy roads.

Suspension seatpost View more details.

Is there suspension built into the seat post? This is also good for bumpy roads.

Brakes View more details.

What kind of brakes are on the bike? Hydraulic and cable both have their pros and cons, though we prefer hydraulic.

Alternative frame type View more details.

Some bikes have alternative frame types. We score the frame it comes with.

Sizes available View more details.

Most bikes come in a variety of sizes, so make sure you choose one suitable for your height and build.

Walk mode View more details.

Some bikes have a walk mode where if you have to push the bike for whatever reason, it will still give some assist. This is handy as electric bikes tend to be heavy!

Thumb throttle View more details.

This is very handy to have if you're starting the bike from a hill or slope, as it allows you to trigger the assist, though it tends to be at a low acceleration.

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