Smartphone reliability survey

The top smartphone brands, as chosen by CHOICE members.

What's the best smartphone brand?

The annual CHOICE reliability survey asks thousands of members about the smartphone they own, what they think of them and how they've held up over time.

Over 14,000 members participated in our 2015 reliability survey. The information they provided gives us a really good indication how various smartphone brands stack up over time – something we can't test in our labs.

We also add the reliability information collected in this survey to our smartphones report, along with our smartphone test data.

Use this article to find the most reliable smartphone brands from our latest survey. This year we've also collected data for old and new TVs, fridges, vacuum cleaners, robot vacuum cleaners, steam mops, juicers, washing machines, hot water systems and mattresses.

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