Independent and trusted investigations and guides to your rights when shopping in retail stores and online.

drycleaning label

Drycleaning dramas

CHOICE finds out the truth behind your drycleaning disasters and your rights when things go wrong.

8 Oct 2010 | Inaccurate care labels could be at the heart of many drycleaning mishaps.


What annoys Australians?

More than 1000 CHOICE members reveal their top gripes.

1 Oct 2010 | Hidden fees, faulty products, endless phone menus - Australians' biggest complaints are consumer and/or product-related.


Made in Australia?

Which labels can you trust and which are just marketing hype?

30 Aug 2010 | Current labelling laws are broad and inconsistent even within the same industry. Country of origin and other claims, mixed with marketing hype, are confusing shoppers.


Movies on the cheap

Renting online is cheaper and more convenient than going to a walk-in video store. But there are hidden costs involved.

10 Aug 2010 | We outline the benefits and pitfalls so you can find which way saves you money.


Spectacles buying guide

A price war has broken out in the optical industry. CHOICE’s shadow shop will help you assess your next pair of specs – and save plenty.

2 Jul 2010 | Our price guide takes you through the confusing array of extras and options to explain exactly what you need to look for when shopping for specs.

bottleshop prices

Bottleshop prices

Australia's liquor market is dominated by Coles and Woolies, demolishing competition and squeezing out the smaller players.

31 May 2010 | See our CHOICE price comparison of wine, beer and spirit prices at a number of different outlets.

Clive Peeters

Lessons from the Clive Peeters collapse

How you pay for goods will often determine whether you get your purchases when a company goes under.

28 May 2010 | Consumer Action Law Centre warns customers against buying goods from Clive Peeters unless they take them away on the day.


CHOICE 50th anniversary

See the changing face of CHOICE over 50 years, as we roll back the decades.

23 Mar 2010 | From the sixties through to the noughties, CHOICE TV captures all the highlights.


Know your rights

We look at nine common scenarios and show you how to assert your rights.

12 Jan 2010 | What can you do when you know you’re getting a raw deal, but don't know what to do about it? Read on.

Weddings investigation

Weddings - at what price?

Our investigation confirms higher quotes go hand in hand with the W-word.

10 Dec 2009 | This year Australian couples are expected to spend an estimated $3.7 billion on their big day - but can you be sure you're paying what you should?

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