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Frequently asked questions
When you become a member online, we'll bill you on a recurring basis. That means we'll debit your nominated card or bank account until you tell us to stop.
To cancel your membership, log in to choice.com.au, go into your account and click 'Manage my subscriptions'. You can also contact our Customer Service team, or call us on 1800 069 552 during business hours (Monday to Friday, 9am to 5pm AEST or AEDT).
To change or upgrade your subscription options, contact our Customer Service team or call us on 1800 069 552.
To subscribe to our print magazine, contact our Customer Service team, or call us on 1800 069 552 during business hours (Monday to Friday, 9am to 5pm AEST or AEDT).
We can help you with magazine-only subscription, as well as gift or school/organisation memberships. Read our terms and conditions here.
As a nonprofit, independent organisation, we buy just about everything we test - just like you do. We buy anonymously to ensure we get what you'd get and so we can review products independently and without interference.
We test these products in our own labs, and we base all our reviews and recommendations on data, not opinions. Memberships fund that testing, and help us fight for better, safer, fairer products and services for Australians.