LG side-by-side fridge voluntary recall

LG recalls side-by-side fridges manufactured between 2002 and 2006.
 
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  • Updated:1 Jul 2011
 

01.LG side-by-side fridge voluntary recall

LG is committed to producing the highest quality products for consumers whose safety and wellbeing are our top priority. We have become aware that some of our old models of side-by-side door fridges are failing to meet high standards and posing a potential risk to consumer safety. We sincerely apologise and are taking every possible action to remove the risks these products pose from Australian homes, resolve the problem with minimal inconvenience to consumers, and put in place measures to ensure these problems do not occur again.

The products that are subject to this voluntary recall are the following side-by-side refrigerators that were manufactured between 2002 and 2006:

Model Number/Serial Number Beginning with:

Model Number

Serial Number Beginning with

GR-L257NI

201~512

GR-G267TV

201~512

GR-L267NI

201~512

GR-L267NIS

201~602

GR-P277NI

201~512

GR-L247NI

201~412

GR-L247WV

201~412

GR-L247NIS

201~512

GR-L247WVS

201~512

GR-D267DTU

201~312

GR-L207NI

201~412

GR-L207WV

201~412

GR-L207EQ

201~212

GR-L207NIS

401~512

GR-L207WVS

401~512

GR-L247WH

301~312

GR-L247ER

201~212

GR-L247NSS

501~509

GR-L197WVS

401~509

GR-L197VS

501~509

GR-L197NIS

501~509

GR-P197WVS

501~509

GR-L247TS

201~412

GR-L247TSS

401~501


If consumers are unsure as to their model and serial number, they can locate it on the wall inside the right door.

LG has discovered that the micro-switch inside the ice maker in these fridges has the potential to deteriorate and cause the ice-maker to malfunction. In an extreme case there is a possible risk of fire.

LG takes the firm position that no risk is acceptable to its consumers and has taken the decisive action to ensure consumer safety by organising a voluntary recall.

LG is committed to the successful, safe and speedy resolution of this issue with minimal inconvenience to consumers. We are therefore advising that consumers call our customer care line on 1800 506 154 to immediately organise a repair of the side-by-side fridge

LG Electronics Australia is committed to maintaining the highest quality standards in all of our products and continuing public trust in the LG brand and will be working with the factories to ensure such issues do not arise again.

LG customer care advisors will also be able to answer any questions consumers might have on this issue. In addition, consumers can visit our website www.lg.com.au/fridgerecall for details on what to do next.

LG again sincerely apologises for the inconvenience and concern these issues may cause our consumers.

 

Information sourced from Australian Competition and Consumer Commission's (ACCC) Product safety recalls

 
 

 

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