28 October 2026
Everything you need to know for Black Friday and Cyber Monday 2026
What’s worthwhile and what should you avoid? Here’s our advice for the shopping season.
Online shopping
The world’s biggest shopping mall is always at your fingertips. Knowing how to navigate it properly can save you time and money.
Latest
2 September 2026
ACCC commits to making online marketplaces safer after CHOICE complaint
Unsafe products are harming Australian consumers, including children, and there is an urgent need for reform.
11 June 2026
Keen for the World Cup? Scammers are too
Sophisticated scammers are targeting fans buying tickets or merch, or even just checking game times. Here’s what to watch out for.
27 January 2026
Do you actually need shipping protection when shopping online?
Guaranteed compensation for deliveries gone wrong sounds tempting – but some rights you already get for free.
Latest
12 January 2026
Temu explained: Is it worth using?
17 December 2025
EU consumer groups flag multiple safety failures on Temu and Shein
11 December 2025
Why your complaints about Meta and Google aren’t being resolved
25 November 2025
This hotel gift card claims to be Australia’s best – here’s why it’s not
24 November 2025
Best and worst deals of the Black Friday sales
18 November 2025
Shein, AliExpress, eBay and Amazon failing on button battery safety
6 November 2025
Dodgy Derila: The nightmare pillow brand that outraged customers globally
3 November 2025
What’s it really like to be an Amazon delivery driver?
24 July 2025
Refund nightmare: The ‘ghost stores’ where it’s a fight to get your money back
8 May 2025
The Kogan-brand products to avoid
14 March 2025
Product price trackers compared: Can they save you money?
6 March 2025
Counterfeit LifeVac anti-choking devices for sale on eBay
3 December 2024
Meta comes around to better scam protections for Australian users
13 September 2024
The new PayPal scam to watch out for
16 July 2024
Amazon Prime Day in Australia is live: Here’s what you need to know
24 June 2024
Why is it so hard to take down fake Google reviews?
30 May 2024
6 ways to spot a scam shopping site
19 March 2024
Shonky winner Bloomex fined $1 million for misleading customers
3 January 2024
PayID scams: How criminals are exploiting this ‘safe’ payment system
23 November 2023