Department store online sales growth faster than online-only

Consumers are voting with their wallets and spending more money with retailers with both an online and bricks-and-mortar presence.

3 Apr 2014 | Australian consumers prefer to shop at stores with both an online and offline presence.

Financial adviser dining out on piggy bank

Super growth, but no trust in financial advisers

Financial planners have become very unpopular with Australians.

2 Apr 2014 | While superannuation has been growing, Australians' trust in financial advisers hasn't been keeping pace.


Rent-to-buy crackdown

Consumer Protection in WA clamps down on dodgy rent-to-buy scheme operators.

1 Apr 2014 | Operators of rent-to-buy home buying schemes, which cash in on would-be home-owners' desperation to enter the property market, have been taken to court by Consumer Protection WA.

shares or fixed interest in superannuation

Can your super handle another financial crisis?

Australian retirees and near-retirees may be vulnerable to another GFC through their super accounts.

1 Apr 2014 | A recent report by the Financial Services Council (FSC) reveals that Australian superannuation funds are more heavily invested in the share markets than a number of other countries with comparable retirement schemes.

baby asleep in baby sling

Safety warning on baby slings

Calls for education campaign for safe use of baby slings following suffocation.

31 Mar 2014 | An Australian university study has found that almost one in 20 infants have been injured or narrowly avoided injury in slings.

Qantas changes frequent flyer program

Qantas changes Frequent Flyer program

Frequent flyers with Qantas will no longer earn points on how far they fly but on how much they pay.

28 Mar 2014 | Customers choosing cheaper Qantas flights will earn less points under the announced changes.

Online auction site on computer

eBay to charge commissions on shipping

Changes to eBay's fee structures have been announced.

28 Mar 2014 | Sellers will pay more in commissions, but could save money on shipping under eBay's new fee structure.


Optus warned for overcharging customers

Telco wrongly bills 237,500 customers over a four-year period.

27 Mar 2014 | Communications watchdog ACMA has formally warned Optus about overcharging customers nearly $9m following an investigation.

closed health funds

Will your premiums increase with the Medibank sale?

Government says Medibank will need to compete with other health funds and comply with regulations.

27 Mar 2014 | Medibank still needs to compete against the 34 other health funds and comply with regulations when it comes to premium changes, says finance minister.


Financial advice safeguard changes on hold

CHOICE calls for financial reforms to go ahead as planned.

26 Mar 2014 | The financial services industry is fighting hard to get rid of important consumer protections in the Future of Financial Advice (FoFA) reform package.

Join CHOICE Online

Discover the benefits of membership.
Just $7.98/month
*Billed quarterly as $23.95

The Consumer’s Champion

CHOICE advocacy
Over 50 years as the consumer voice

Learn more

Sign up to our free

Receive FREE email updates of our latest tests, consumer news and CHOICE marketing promotions.