Car crashes and repairers

Can you really choose your car repairer?

We reveal questionable links between car insurers and smash repairers.

4 Mar 2014 | Car insurers' preferred smash repairers are producing poor quality repairs.

Qantas flight disruption concerns

Advice for Qantas customers

Information for consumers who may be stranded by Qantas disruptions.

28 Feb 2014 | Passengers worried about Qantas flights may well be wondering how their travel insurance will hold up.


Is this what Krafty companies don't want you to know?

Health star ratings to find poor performers from Kraft and Nabisco.

25 Feb 2014 | CHOICE has used the recently released Health Star Rating Calculator to compare a selection of supermarket favourites, finding few stars among the offerings from Kraft, Cadbury, Nabisco and Oreo.

Telstra mobile phone shock threat

Beware new mobile phone bill shock threat

Sweeping changes to Telstra mobile phone call charges could cost Aussies while overseas.

24 Feb 2014 | Changes to Telstra’s pricing mean consumers could be stung by unexpectedly high global roaming mobile phone charges.


Premium SMS services target school kids

SMS service warning: is your kid's school being targeted by premium SMS marketers peddling teddy bear wristbands?

24 Feb 2014 | CHOICE tells parents to warn kids about premium SMS numbers, so you don't get stung with a huge mobile phone bill.


Call for ban on childcare wait list fees

Parents paying up to $500 in non-refundable childcare waiting list fees.

24 Feb 2014 | National parent advocacy group The Parenthood is calling for a ban on non-refundable childcare waiting list fees.

Country of origin labelling

Country of origin a source of confusion

Consumers don't fare well when it comes to deciphering food origin labels.

19 Feb 2014 | A CHOICE survey shows shoppers' understanding of country-of-origin claims is poor.


Fixed energy pricing on the horizon in Australia?

Customers to have their say about whether retailers should be allowed to continue raising electricity and gas prices during fixed-term contracts.

17 Feb 2014 | Did you know energy companies can increase prices mid-contract? The Australian Energy Market Commission is accepting consumer submissions on a proposed rule to change it.

Academic Ken Harvey quits over Swisse deal

Academic quits over Swisse deal

Dr Ken Harvey has resigned his position at La Trobe University in protest against a partnership with Swisse.

6 Feb 2014 | Consumer health advocate, Dr Ken Harvey, has resigned his position as Adjunct Associate Professor of Public Health in protest over a $15m Swisse partnership with La Trobe University.


How to spot fake cosmetics

If the price seems too good to be true, that designer lipstick may just be a counterfeit.

6 Feb 2014 | With convincing packaging and improved production methods, spotting fake designer products is no longer easy.

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