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Surcharge reforms starting 18 March

What the reforms mean for credit card surcharges.

27 Feb 2013 | Why has the RBA made these reforms, and what do they mean for consumers?

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Unclaimed booty reaches $677 million

Australians are missing out of millions of dollars of their own money.

21 Nov 2012 | The amount of unclaimed money collected from inactive bank accounts and life insurance policies by ASIC has hit a record $677 million.

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ACCC makes ATM fee announcement

The ACCC has approved the move to abolish fees in remote communities.

16 Nov 2012 | Following recommendations from the ATM Taskforce Report, the ACCC has authorised the scrapping of some ATM fees in remote Indigenous communities.

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The banks have been ranked

Big banks are graded on their response to customers in financial hardship.

5 Nov 2012 | The Financial and Consumer Rights Council has ranked the big banks on their performance in helping customers in financial hardship.

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Compare, ditch and switch

If your bank isn't giving you the very best deal then it's time to Compare, Ditch and Switch.

8 Oct 2012 | The RBA has once again cut the cash rate, but has your bank followed suit? If not it's time to Compare, Ditch, Switch and save!

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ANZ faces class action lawsuit

Australian consumers fight unfair bank fees in the High Court.

6 Sep 2012 | A class action lawsuit is fighting for over $220 million in unfair bank fees collected from Australian consumers.

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Banks respond to credit card reforms

Not all banks are applying the new credit card reforms.

17 Aug 2012 | Banks are applying new reforms to existing cards in a variety of ways

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Disappointment over pay-day loan reforms

Government reforms receive a mixed response from consumer advocates .

28 Jun 2012 | Consumer advocates are left disappointed, after industry lobbyists water-down the Governments pay-day loan reforms.

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Households paying less in bank fees

New data from the RBA shows households are saving on bank fees.

21 Jun 2012 | Consumer power succeeds as RBA data shows households paying 7% less in bank fees.

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RBA delivers surcharge win for consumers

We welcome reform to end era of excessive surcharging.

13 Jun 2012 | The RBA's decision means that credit card payment surcharges can't be used as an avenue for revenue raising.

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