Templates and phone scripts

Useful tips on how to complain.
 
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01.Useful scripts

Before you complain about bad service or faulty products, write down a few notes so you can make sure you cover everything you want to say. 

Think about the best way to get your point across. Remember to stay calm and polite.

Here are some sample telephone scripts to help you start your conversation with the retailer or service provider. 

Phone script for a faulty product

Phone script for bad service

 
 

 

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