Steep learning curve follows switch to HTC Sensation

13 Jul 11 07:00AM EST
Post by Matthew Steen  Matthew Steen Google Plus
HTC Sensation

Some time ago, I was made aware that I had given some bad advice. My wife took great enjoyment, given where I work, that my advice on her phone had been rushed. Enjoyment turned to annoyance as she had to deal with a texting system that took nine clicks just to get to the point where you can start texting. It's been two years since she purchased it, and she has been incredibly patient.

I always thought that since it works well as a phone, it should be fine - I've been oblivious to her troubles while using my iPhone. A few short weeks ago, we swapped phones to see how long I could do without mine and so I could understand her frustration. It took around two hours to know that, a) I was addicted to my iPhone, and b) her phone was simply awful. Needless to say, two hours was all it took for me to start looking for a new phone.

For me, and for most people I know, this is a complex decision process. Looking at our smart phone test results, then what was coming out on the Australian market was the start of the process. Comparing all the different specifications on many of the manufacturer global websites gave me insight into what was coming out in Australia in the next few months. Do I really want to get locked into a phone contract again? No. And have the phone as part of the contract? No. Do I want a smart phone again? Yes. Will I go Apple as per my last phone? No.

Ultimately I've made a risky decision. I read some information about a HTC Sensation phone which is coming out in Hong Kong and decided to purchase it there on eBay. I looked at swapping to Amaysim from Optus and understood Amaysim used the Optus backbone for their 3G network so I looked for the 2100MHz spectrum. Internet access is important for me as we tend to check our emails constantly these days. Also I want to play Words with Friends (a Scrabble variant) with my wife because I know I can beat her...someday.

My first step was buying it, which I managed for about $500 on eBay, roughly a hundred dollars cheaper there than here. The delivery was quoted as some 4-9 business days to get to me from Hong Kong. This was the nervous period, because let's face it, dealing with an online presence on eBay doesn't inspire massive amounts of trust, especially internationally. However I've had good experiences in the past, so trusted the buyer to fulfil my need.

I also have the advantage of using PayPal which has some buyer protection behind it and my purchase fell into its conditions - though I've never had to test its guarantee so who knows what it's really worth. It did arrive, in a record three business days, and I've spent the next few days coming to grips with my phone.

It's not that it’s from Hong Kong, all of these phones seem to be capable of changing regions, rather it’s getting my head around the new operating system. I used to test laptops and other computer gear at CHOICE and I believe I have a fairly good stand on operating systems - initially they are all user-unfriendly. It's a good level playing field perspective to have because you know you will have a steep learning curve whatever the option you choose. In this case, it’s Android with all its quirks.

Happily I'm still a lover of technology so I treat this process as a joyful learning experience (even when it’s frustrating). This is the biggest piece of advice for people coming to purchase a new phone. Take your time. If you have come from another operating system, slow down and play with everything. It's going to be your companion for the next few years and unless you’re blessed with unlimited patience like my wife, I suggest you get to know it. If at all possible, before you buy it.

If you changed from one smartphone operating system to another, did it take you a while to get used to the new operating system? Are you happy with your move?


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