First Takata class action lawsuit filed against Toyota

Seven car makers will face court cases for their handling of the Takata airbag recall.

The information in this article was correct at time of publish, but is no longer being updated. For the latest on the Takata airbag recall, including the cars affected, please see The recall of Takata airbags: what Australians need to know.

Toyota has become the first car maker to have a class action lawsuit filed against it for its handling of the Takata airbag recall in Australia, though cases against Honda, Mazda, BMW, Subaru, Audi and Volkswagen are "expected to be filed in the coming weeks".

The raft of class action lawsuits, filed by Quinn Emanuel Urquhart & Sullivan in the Supreme Court of NSW, comes after the federal government proposed loan cars, complimentary tows and refunds for affected drivers under a draft mandatory recall program.

The Takata recall has spiralled into the largest product safety crisis in recent history, affecting 2.49 million cars just in Australia, and sending a 21-year-old Darwin woman to hospital for months and killing a 58-year-old NSW man.

The volatile chemical used to inflate the airbags combusts with such force that its metal case shatters into shards that shoot towards the very occupants the airbags were designed to protect.

But drivers have been left with little recourse since the recall widened to include more than two million cars in 2015. An earlier CHOICE investigation found customers had to typically wait six months for a replacement and were often given identical, faulty airbags as a short-term fix.

Partner Damian Scattini at the firm Quinn Emanuel says the class action lawsuit will empower the half-a-million Toyota drivers affected by the recall.

"Under the Australian Consumer Law, goods need to be safe," he says. "This class action will allow Australians whose vehicles are fitted with the potentially deadly Takata airbag to seek either a safe replacement airbag or refund."

Hundreds of Toyota drivers have registered to take part in the class action, though Quinn Emanuel continues to take registrations, including for its upcoming class actions against Honda, Mazda, BMW, Subaru, Audi and Volkswagen.

Leading the class action is plaintiff Louise Haselhurst, a single mother of two who was told she'd have to wait six months for a replacement airbag for her Toyota Corolla, a car she bought brand new in 2011.

"Toyota has put my family's life at risk," says Haselhurst. "Something needs to be done urgently by car manufacturers before more lives are needlessly lost."

Toyota did not disclose how many of its cars are affected in Australia, though in April of 2017, it told CHOICE it had repaired 31% of the 529,452 affected vehicles.

Car makers that did not recall cars fitted with Takata airbags are also being slapped with a class action lawsuit. Volkswagen and Audi are two of eight car makers that have not initiated recalls, even though the type of airbags in their cars have a documented history of rupturing.

Takata airbags have been linked to 19 deaths worldwide and have injured 207 people just in the United States. The injuries include the loss of eyesight, facial injuries, lacerations to the face, neck and body, severed vocal cords, spinal damage and head injuries including brain damage.

The ACCC launched a probe into the recall within 24 hours of CHOICE revealing the industry had repaired less than a third of the cars affected since it was originally initiated in 2009. The ACCC recommended to the federal government that a mandatory recall be instituted, with a determination to be made in the coming months.


28 November 2017: A second car maker has since had a class action filed against it. Quinn Emanuel filed a second class action against Subaru for its handling of the Takata airbag recall on 22 November.

12 January 2018: Class action lawsuits have been filed against BMW and Nissan. 

1 March 2018: Honda,Mazda, Volkswagen and Audi have since been added to the class action lawsuit.