Welcome to the new CHOICE website
We've put together a step-by-step guide to help you get started. For even more help with the site's new functionality try our Support and FAQ section, or call customer service on 1800 069 552 between 9am - 5pm AEST, Mon to Fri.
Don't just yell and scream to let off steam, get the outcome you want with some targeted complaining.
For more than 60 years, CHOICE has been in the business of dealing with businesses that mess consumers around. We've heard all their excuses when they don't deliver the goods or services that you expect and deserve, and we encourage you to stand up and have a whinge – because we all know which wheel gets the grease!
When it comes to companies that treat consumers unfairly, our CHOICE experts get pretty worked up. It's their job to keep these guys honest – simple as that. Our experts give you tips on how to complain and who to complain to, so you get taken seriously and treated fairly.
Team leader - Investigations
Banking, Insurance, Financial planning and investing, Credit cards and loans, Money, Consumer rights and advice, Healthy ageing
Beauty and personal care, Conditions, Pregnancy and contraception, Online shopping, Everyday shopping, Shopping for services, Packaging, labelling and advertising, Consumer rights and advice, General travel, Energy saving, Shopping for special occasions
Consumer rights advisor
Travel policy adviser
Team leader - News
Beauty and personal care, Diet and fitness, Online shopping, Everyday shopping, Packaging, labelling and advertising, Education and childcare, Health, Baby transport, Feeding your baby, Consumer rights and advice
Online shopping, Packaging, labelling and advertising, General travel, Bikes, Gardening, Dentists and dental care, Shopping for services, Everyday shopping, Consumer rights and advice
CHOICE helps you understand the law so you can fight for your rights as a consumer.
When it comes to knowing your rights as a consumer, and defending them, CHOICE has your back.
The world's biggest shopping mall is always at your fingertips. Knowing how to navigate it properly can save you time and money.